Motorola W375 won't charge online!

try charging on a wall charger? im assuming you have a usb wall connector to match your computer charger like i do, also try it on different options besides mass storage.

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You can find all the downloads you need for your phone to include the USB charging driver (for your PC) as well as the Motorola Phone Tools (PC Suite) for free at http://motoroladownloads.webs.com
Go to the website and sign up. Verify your email and return to the site and sign in. Everything you'll need is right there.

Take the phone to motorola care shop

HOWTO_Connect How to connect Motorola W375 to a Windows computer Introduction¶ This document describes how to connect your Motorola W375 to your computer in order to use it as a modem, or to administer it with Motorola W375 Manager software.
Connecting¶ To connect your motorola W375, follow the next steps:

• Download and uncompress Motorola W375 Driver from this site.
• Connect your W375 to your computer with its lid closed.

(You can also connect the device with its lid open, and choose "not" when it asks for permission to connect as an storage device)

• When Windows asks you for a driver, select Motorola W375 driver folder.

This way, the next time you connect your mobile phone closed, your computer will recognize it as a new communications port and you are ready to use it with Motorola W375 Manager. If you open this "COM" port with a terminal emulation software (i.e Windows Hiperterminal) and type "AT", the mobile phone will respond you with an "OK" string.
Using it with Motorola W375 Manager¶ To use your mobile with Motorola W375 Manager, simply connect your mobile phone closed and then, start Motorola W375 Manager software.
Using it as a modem¶ To use your mobile phone as a modem, install "Standard 19200 Modem" driver and select the communications port associated to your motorola W375.
About Motorola W375 driver¶ Motorola W375 driver is basically the same driver known as Motorola USB Charging Driver. You can download Motorola USB Charging driver from motorola US support web site for Motorola W375. If you try to use Motorola USB Charging driver directly with your Motorola W375, device type will not be recognized, but if you change device ID from "USB\VID_2811&PID_0702" to "USB\VID_22b8&PID_4061", this usb charging driver will become completely compatible with wour Motorola W375 mobile phone. The driver you can download from this site, is exactly a Motorola USB Charging driver with the mentioned modification.

Check the contacts between phone and battery, if necessary align or clean. Are you using original Motorola charger? This solved my problem; I was trying to charge it with one of those "universal" chargers.

Hope this helps!

Check the contacts between phone and battery, if necessary align or clean. Are you using original Motorola charger? This solved my problem; I was trying to charge it with one of those "universal" chargers.

Hope this helps!

When you phone is not charging, it's either the battery is bad or the charging port is bad. There are two ways to it,
Try getting a universal charger or a desktop charger to charge your battery or take your phone to a mobile phone technician to check and rectify the charging port.
GOODLUCK

Clean the charging port, remove battery, clean contacts between battery and phone, also be sure to use an original Motorola charger instead of one of those "universal" type chargers.

this can happen if the charger is drained internally or gets leaked due to over charge.also if the pins of the charger gets crooked or loose .also if the socket in the phone where you insert the charger if that socket of your phone is dirty it will stop charging.in that socket there is a round mettalic connector if that mettalic thing gets loose from the phone this can hasppen.also try changing the charger and check out first before taking the phone to the repair center. new charger caB BE AVAILABLE AT. www.radioshack.com websites/.

Take the battery out, wait 10 seconds then replace it. You might need to reset the clock afterwards but your phone should be back in action.