Not sure what is wrong but my 1 year old braun kettle just shuts off before the water actually reaches the boiling point. Sometimes it will switch itself back on (several times) and once in a while (eventually )the water will be boiled but most of the time it just stops and the light at the bottom goes off. Any ideas? Thank you!
I had a similar failure. Switch it on and the lights flicker and go out before it boils. Took it apart (Tamper Proof TORX, available from Snap-On, Canadian Tire, probably most auto parts places that also sell tools). The On-Off switch has a mechanical lock out for the lid being open and also for when it is not mounted on the base. The kettle also has three bi-metallic temperature switches. One shuts off the kettle after it has boiled long enough. The other two sit up against the element assembly adjacent to each end of the heating element.They protect against boiling an empty kettle by sensing the higher element temperture when there is no water to conduct away the heat. In the case where the lights flicker and go out, but the switch stays 'On' these are the likely culprit.
In my kettle the contacts did not line up correctly. Instead of making good contact they were only partially overlapping like a couple of the olympic rings or a couple of rings from the Audi logo. This resulted in a localized increased resistance and high heat in one of the contact holders which eventually melted the surrounding plastic. At that point the wires going to the element behaved a bit like springs which forced the contact holder further out of alignment until it all became hot enough to trigger the thermal switch.
I fixed it by bending the contact holder, which is fused into the now hardened plastic, to the optimal position and hopefully it will not generate enough heat to remelt the plastic or trip the thermal switch.
I have boiled a couple of kettlefuls; so far so good!
What ticks me off about this is that I don't mind getting 'Made In China' ****; everything comes from China anyway. But don't charge me a ridiculous amount of money and try to pretend that I am getting a superiour product. If I had paid twenty dollars or less for it I would just chuck it and get the same one again because it looks nice, pours well, doesn't burn the hands, worked OK for couple of years, etc. Instead I walk away from this feeling really ripped off. I have a house full of Braun products(shaver, kettle multiple tooth brushes) but now I won't buy any more.
Oh and if you take your kettle apart and your house burns down it is not my fault. There, now I feel better.
Posted on Apr 12, 2009
I have same problem as ppl above. After i turn it on, it would shuts off and no longer boil. had it for two years+
Ohh, and about a year from the time i bought it, it started leaking from where i can see how much water is in lol.
This model is just good looking garbage that is made in China and cost 80$+
On the other end I gave my mom previous plastic model that was made in Germany and it still going strong after about 5 years.
I really doubt that i would buy another Braun product ever again
Posted on Apr 23, 2008
This is caused by a defective overload switch inbuilt in the kettle, sometimes the senitivity is higher than factory settings causing it to trip and reset several times before coming to boil. probably better to put up with it than going in for a costly repair.
Posted on Sep 28, 2007
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Mine shuts off too after the light goes on. Will no longer boil...
I have one of these kettles. After about eighteen months, it started switching itself off before boiling. Before long, things got worse, and now it switches off when it gets warm.
Braun Support is not much help, and a their service center says that it is not worth fixing. I am convinced that this is a design fault, but Braun does not answer my e-mails.
The kettle is secured with special allen-key bolts with a "post" in the middle. Where can I get the tools to open this?
I have same problem as ppl above. After i turn it on, it would shuts off and no longer boil. had it for two years+
Ohh, and about a year from the time i bought it, it started leaking from where i can see how much water is in lol.
This model is just good looking garbage that is made in China and cost 80$+
On the other end I gave my mom previous plastic model that was made in Germany and it still going strong after about 5 years.
I really doubt that i would buy another Braun product ever again
I have exactly the same problem. Steer clear of this non-functional hunk of junk.
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