Downloading/files My sandisk e250 player shows tracks in the main memory file, but no content is shown in the main directory. There are no tracks in any of the options

Yes, you can add more memory. The e250 has a slot for a microSD card, and those cards come in various sizes up to 2GB. You might see larger cards, but those are actually microSDHC cards and won't work in the e250.

You can load those cards up with music, as long as you put it into a folder named "MUSIC." Videos and photos must reside in the internal memory.

As to downloading an album, check the file names as well as the album and artist names embedded in the file. Since you didn't specify the computer and operating system, I can't tell you specific ways of doing that. On Windows, Media Player should show you that information, though.

hi there, it may mean that the files that you are trying to download to the sandisk player aren't compatible with the player. For example, trying to play Mp4 content on a player that is only meant for Mp3 content.

First you need to redownload the firmware. That is something that you can download straight from the manufacture. Then you want to unplug your mp3 player and go to settings. In the bottom of your settings it should have a option to restore to factory settings.

Hi
those files are hidden files.....in your pc just Go to my computer ->tools ->folder option ->view->show hidden folders ....displays hidden files .....still cant find any files ...check memory status of the external card.....format it ......download songs to it....

had the same problem I fixed it by getting a different brand mp3 player. After 2 tries with sandisk, gave up.

well, probably because where you downloaded it from, the website had an error. To put music on, just go on MY COMPUTER, find your sansa mp3 in it, go to your music, copy a song, go back to the sansa list and hit paste.

Well the SONGS folder might be hidden [happened to me]

Steps to see hidden folders:

-My computer
-Tools
-Folder options
-View
-Show hidden files and folders

Some data is reserved for Sansa's own files and/or you might have recordings/leftovers in other folders. Best would be to connect as a USB drive and delete all visible content from folders (but not the actual folders). Number of songs supported depends on the format and quality of the file.

- As with nearly ALL sansa e250 problems, formating it will bring it back to normal. 1. Connect it to your computer. 2. Open 'My Computer' and right-click the device. 3. choose 'format...' and then 'quick format'. 4. If you haven't done so, upgrade the firmware: -Find the firmware on the Sandisk home page. Don't use the wrong one, though. If you have a Rhapsody version, choose the e200r player. Download the .zip file and extract its contents (right-click, 'extract all'). Then connect your player to your computer and drag the extracted file to your player's drive. Now when you turn your player on, it'll undergo the firmware update. You can also update your firmware by connecting to Rhapsody with your player hooked up and following the firmware update instructions when the window comes up. If the firmware update window doesn't appear, then you have the latest firmware to date. 5. Test out the player and see if this method worked. If not, you may want to send it back sandisk or return to the retailer you bought it from.

Hi tooky. Getting a "Bad Track" message on the E250 may be an indication of memory corruption, music file corruption, or outdated subscription/license info. One solution would be to format your player in Windows Media Player (version 10 or 11): 1. Make sure your player is in MTP mode by navigating the menu as follows: Menu > Settings > USB Mode You would get a choice of "MTP" or "MSC". Please select "MTP". If your player is an "E250 Rhapsody series" player, select "Plays for Sure". 2. Plug your player to your PC and run Windows Media Player. Click on the "Sync" tab and make sure the E250 is listed. Look for the "Format" button (it would look like a "pencil" on Windows Media Player 10) and click on it. Follow the on-screen prompt. 3. Re-load your songs by either copying/pasting your songs to the player or by using Windows Media Player's "Synchronization" feature. You could also format the player while in "MSC" or "Rhapsody" mode by browsing the player in Explorer, right-clicking the drive letter corresponding to the player, then select "Format". Follow the on-screen prompts Another solution would be to update the firmware of your player by downloading the Sansa Firmware Updater using this link from the SanDisk website (instructions are found on this site as well): For standard E250 or E250R "Rhapsody Series": http://www.sandisk.com/Retail/Default.aspx?CatID=1376 Make sure your player is set to MSC mode, or "Rhapsody" Mode The type of music file might also be the cause. If your music files are licensed, purchased or acquired via subscription, you may want to contact the provider for more info on how to re-download the music files. I hope this helps. There are other procedures available but these might actually make your player work normally again. Hoping for the best :)