Question about Brother IntelliFAX 2800 Laser Fax

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Brother IntelliFAX 2800 - Paper Jam

The machine flashes Paper Jam, and will not operate at all. All points have been checked, but no paper jam is evident. The machine has been unplugged to re-set and still nothing is able to clear the message and restart the machine.

Posted by Loretto on

  • 1 more comment 
  • Loretto Aug 29, 2007

    Nothing appears to be knocked off course. Another possibility told me was the fuser may have come to its end of life. A decision to order a new unit was made by management.

  • HOWARD REVELSON Aug 15, 2008

    TO COPY,AFTER PAPER TO BE COPIED IS PLACED IN THE PROPER MANNER-I PRESS THE COPY BUTTON AND THE WORDS NO DOCUMENT APPEARS.

    I'VE NEVER HAS A PROBLEM WITH THE MACHINE BEFORE



    CAN U HELP

  • cdp033 Mar 31, 2009

    have same issue and see the physical sensor came out but don't know where it go back? does anyone know where to place this back into machine?

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  • 41 Answers

It could be one of two things. First and most common is one of the sensors is dirty/stuck and a quick round of compressed air will usually take care of it. This is especially common if you have been running 3 hole punched paper as the loose punches tend to cover sensors. Recycled paper also tends to leave some dusty residue and that will, in time, obscure the sensors, along with a dusty environment or if the machine is on the floor. Another possibility is one of the physical sensors got knocked off course a bit. This could be caused by pulling out jammed paper too roughly or running lots of heavy paper through the unit. I would do a visual inspection for any bent or crooked parts.

Posted on Aug 29, 2007

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