Whenever I try to print an error message comes up asking me to load paper, even though there is paper loaded. I am not sure what to do and would be grateful for any suggestions. Thanks
What paper type is set in the driver? ie plain, letter, A4, cardstock?? Also which tray source is accepted. Might try re-setting driver settings to defualt.
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It may be a sensor problem When you reseat the tray it may not be actuating the paper size switches correctly. Check the paper tray and make sure that there aren't any missing or broken/bent tabs on it.
I received this message when I was trying to print a pdf file. I attempted messing with the positioning of green paper guide to no avail. My co-worker suggested I uncheck the Choose paper source by PDF page size box on the Print pop-up box. This did the trick.
Make sure you inserting the paper not deep inside just insert and stop it when you feel any resistance .and try to print something. If it is print then well otherwise you have to show it service center.
Go to printer and faxes and cheeck the preferences of your printer cheeck the number of copies and all strange that you will saw.
i hope my advice is helpful.
Make sure the photo paper is not curling when it goes in. I had same problem before, with paper jam error even though the photo paper did not appear jammed. I noticed the photo paper was slightly curled, so I flattened it out and that solved my problem. Also, if you are loading multiple sheets at one time, try just loading one sheet and see if that fixes it.
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