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Maybe the lens of the Player is weak. Try cleaning the lens with cutton board and a little liquid (Spirit). Allow it dry and try the cd again, if it does not respond then I think you need to change the lens completely.
After checking today to see no one offered any suggestions - I solved the problem the hard way - I went into settings and although the screen rolled, I was finally able to click onto the ntsc setting after about a half hour of tries and once I clicked it, my screen returned to normal -- i was then able to enter the code that made the player an all region player and was happily able to play a pal dvd I received recently. The procedure was simple -- offered by a European Cyberhome user -- the company is in bankruptcy so you cannot gt help from them. Note - my Cyberhome dvr is 1500- not 1600 as you listed it.