MINE HAS A BLUE CLOUD ON 1/4 OF THE SCEEN AND A LITTLE YELLOW CLOUD NEXT TO IT.MINE HAS A BLUE CLOUD ON 1/4 OF THE SCEEN AND A LITTLE YELLOW CLOUD NEXT TO IT.
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This is likely a bad light engine, or so I'm told by the LG electronics. The cost of the part can be as much as you paid for the set itself.
Call customer service and let them know of your problem and then ask to escalate the issue. LG electronics, although not admitting fault, tried to find a service rep but eventually bought back my set at a pro-rated amount. Overall, I was very satisfied with their support.
Best advice I can give you is to not buy a rear projection set again, LCD or DLP. Lamps are expensive and design is unreliable. LCD flat screen is your best option, in my opinion.
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This is either 1 of 2 things, first it could be faulty panel tabs , in this case, there is nothing you can do and is unrepairable....2) you could take the back off the tv and you will see 2 ribbons going from your t-con board to the panel tabs (top center of tv) remove them carefully and reseat them. This is a common problem. Tv repair tech 15 years! Best of luck.
Go to the Zenith repair site. This has been resolved in a lawsuit. Zenith will fix it free of charge through 7/1/2010. The shop just picked my up to replace the light engine free of charge. Call 1-800-228-1757, have your model number and serial number, and where you purchased it. Here's the neat thing-the question I asked is "have they fixed the problem with the light engine, or is it going to keep going bad?" If happens again (blue lines/spots) before 7/1/2010, they'll replace the TV with a new and different TV of equal value!
i hava a Zenith Model # E44W46LCD telivision. There is a light blue line about an inch or 2 wide running across the bottom of the screen. The TV is about 4 years old. It doesn't get a lot of play probably less than 10 hours a week. can you help me
MINE HAS A BLUE CLOUD ON 1/4 OF THE SCEEN AND A LITTLE YELLOW CLOUD NEXT TO IT.
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