Question about ASUS P4SDX Motherboard

1 Answer

ASUS P4SDX USB Ports not recognized as USB2 HS Ports

When connecting a Western Digital External HDD to the USB port a message stating this device can operate faster always appears. When clicking on the message a port diagram showing 6 USB ports using a SiS a PCI to USB Enhanced Controller is depicted. For this Mobo there are 4 USB2 ports on the rear panel and 2 on the front panel. I do not have the 2 on the front panel connected. Additionally, in the device manager I have 3 USB host controllers listed (the Enhanced USB Controller and 2 Sis 7001 PCI to USB Host controllers). I have Googled this problem and checked the ASUS site but have not found a solution. There is 1 registry patch from ASUS which I applied with no change. I have removed all USB devices and uninstalled the USB drivers, shut down and rebooted a few times with no result. Perhaps a USB card would be the best solution but any help most appreciated.

Pete

Posted by on

  • pete_a64 Apr 06, 2009

    The ASUS P4SDX motherboard supposedly has High Speed USB 2 ports (6 - 4 on the read panel and 2 on the front panel). There is a problem either with the external HDD not recognizing the port as a HS 2.0 USB port or the USB ports or the driver for these ports is faulty. Perhaps an external card can be used but that results in creating shared interupts which from what I have read you should not use a shared interupt for USB ports. So not certain that using a USB card will correct the problem since it may create a new one. Thanks for the input.

    Pete A

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 202 Answers

The message comes up when a USB 2 device is connected to a slower USB 1 or 1.1 port. It is only to advise you that the devise will operate faster on a USB 2 port. If your computer has only USB 1 or 1.1 ports, you will always see the message. You can buy and install a card with USB 2 ports and install it. It will come with the USB 2 drivers. Install the card and the drivers and then connect your USB 2 device to the new hardware and you should not see the message anymore.

Good luck, And let me know ho it works out for you.

~ Spoem

Posted on Mar 30, 2009

  • Barry Parks Apr 06, 2009

    Have you downloaded the latest chipset driver for the motherboard? I have also had some success deleting all of the USB hubs and then rebooting to let the system re-discover them. I would leave all of the ususal USB devices attached when you reboot.

    Good luck again. And please keep me up to date on how it goes.

    ~ Spoem


×

Ad

1 Suggested Answer

6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Pc wont recognize my hp simplesave 2TB external hard drive


No PC stated
No OS stated. (operating system) nor if PC is internet connected.
no Simplesafe model stated, is it the 3.5" HDD? version
id yes it needs power pack to use it. HDD uses huge currents to start up. and spin.
USB ports?
if the drive fails on all PCs, the drive is bad. (or was erased by grimlin's in the night)
plug in the power pack 12vdc is correct.
do not mix it up with other packs or boom.
then listen to the hdd case with you ear, here it spin up?
if not the pack is dead, or the hdd is dead.


here is the power pack for it sold in stores
see that model number there you forgot, to mention, MD2....~~~~

12V Mains AC-DC Adapter for HP Simplesave 2TB MD2000HB External Hard Drive HS....

the drives can fail and be good.
for many reasons.
  1. bad usb port
  2. usb port driver missing.
  3. OS virus corruptiong
  4. drive fails to spin means no 12vdc power. (bad power pack)
  5. using a laptop and expecting the weak USB ports to start HDD motor, will never happen, on large 3.5" HDD. some cant even start a 2.5"

http://www.pcdied.com/external-hdd.html

Aug 24, 2017 | HP SimpleSave 2 TB USB 2.0 Desktop...

1 Answer

Driver download


The drive is built in to Most operating systems. If the drive is not recognized, check your USB ports using a flash drive. If they work, reconnect the HDD and look in device manager for error messages.

Sep 06, 2013 | Western Digital WD Elements Portable...

1 Answer

The external drive does not show up on my desk top and it is plugged in.


Follow the steps given below to refresh USB ports.

1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.

Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.

7. Shut down the computer.

CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.

8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.

The above steps will refresh the USB ports.

Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.

Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

May 31, 2011 | Western Digital imicro IM35ST320SI 3.5 IDE...

1 Answer

Two rear USB ports are working fine and have the keyboard and mouse attached to them. Two to ports are mostly working though they give a "Not recognized" error message when I connect an Iomega 320 GB...


Hello there!

there could be problem with your HDD aswell, somethimes usb dont want to recognise some external devices and it shows that error also known as "yellow message".

On your place i would backup all files there and do one format of that for cleaning, who knows what might be in it aswell, some viruses, trojans, ...

If that havent solved your problem, then open up your pc and check look of your motheboard (if you have some eltronic experience you could check joins on it as well with voltmeter) . Thats it.


Sincerely
Aleksandar Adzic

Apr 16, 2010 | Gigabyte GA-8I915P Duo Pro Motherboard

1 Answer

MY PASSPORT ESSENTIAL WD1600ME-00 is not recognized by plug-and-play in either of my HP Desktop Windows computers (One with XP, one with VISTA). Power light comes on when attached to any USB port. Device...


You run MS Windows Update to download and install the latest OS updates. Your WD external HDD should be detected after OS update.

For non updates system, try to connect WD to the USB Port where it worked before. If you have 4 USB ports for instance, try to connect it to these ports one try at a time. Windows XP might have assigned one USB port for your device before when it was working just fine.

Feb 02, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Device not ready


CNET's review states that this camera connects to USB, but no mention is made of it being compatible with USB2. Theoretically it should be compatible since USB2 ports are supposed to be backwards compatible with USB 1.1. Yet I have other USB 1.1 devices which will cause "device not ready" error messages when I try to connect them to a USB2 port. Interestingly, the CNET article doesn't list Windows XP as a compatible OS. Another person posted that he received the same error message when trying to connect his camera to his 64-bit XP computer.

In any event, Largan's web site doesn't make any mention of them producing complete cameras -- only camera components. Perhaps their foray into the digital camera market was less than successful.

So, while this isn't truly a solution post, perhaps it may point you in the right direction as to possible causes of the device not ready error message.

Apr 20, 2009 | Largan Chameleon XP Digital Camera

2 Answers

External hard drive


There is no enough power in you USB port. I was have similar problem with my old PC (Duron 1.3GHz, I don't know what motherboard).

When I conected HDD (My passport Essential) to USB (there is only USB 1.1 port on this MB, and probably if you have USB 2.0 you will have no problem), hardware wizard is started, looking for drivers (which are not needed to install portable HDD), and then I have message like "unrecognized USB device ...".

SOLUTION: On this MB there is 6 USB 1.1 ports, but only 2 are connected on case (with plugs on case outside), others are on MB and if you have cable you can use it. In my BIOS all 6 were turned on, and I think there must be a problem with power on chip (you have some power divided with 6 ports, and this is not enough for HDD).

I turned off my other USB ports in BIOS, and left only fist two, and HDD is now in my computer ....


May 26, 2008 | Dell Inspiron 5160 Notebook

3 Answers

USB2 high speed not recognize


Try opening up the device manager and unistall everything in the Universal Serial Bus Controllers. Then reboot and let windows reinstall the USB controllers. Windows should now be able to recognize properly USB2 devices.

Feb 22, 2008 | ASUS M2A-VM (0610839149438) Motherboard

1 Answer

HP Computers using XP will not show drive to which Western Digital 320GB external harddrive is connected


Your usb device could be finished or your USB ports may not be strong enough/ enough power to run the device.

Jan 13, 2008 | Western Digital 320GB MyBook External USB...

Not finding what you are looking for?
ASUS P4SDX Motherboard Logo

528 people viewed this question

Ask a Question

Usually answered in minutes!

Top ASUS Computers & Internet Experts

Ekse

Level 3 Expert

13434 Answers

Alun Cox

Level 3 Expert

2679 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you an ASUS Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...