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Re: won't switch off
Firstly make sure you don't have "Hold" showing red, if it is you have disabled your iPods keys.
Secondly, can you confirm that the model you have posted this under is correct as different generations of iPod switch on and off with different keys.
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Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
You may need to repeat the reset several times.
If this does not work, put the iPod into forced disk mode.
Forced Disk Mode
Put your iPod into the charger.
Turn the Hold switch on, then back to off.
Press and hold the Menu and Select buttons until the Apple logo appears.
Immediately switch your fingers to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
Putting the iPod into forced disk mode usually resolves this issue. If it does work, plug your iPod into the computer and connect it to iTunes and reset it. If this still does not work, use the restore feature in iTunes with your iPod. Hope this helps!
Put the iPod into disk mode by holding the menu and middle keys together until the screen turns dark.
Then quickly hold both he middle button and play/pause buttons until the iPod shows a check mark and the words disk mode at the top.
ThenClick on iTunes to open it.
Connect the iPod to the computer. You may have to do a restore depending on what iTunes says you need to do.
If this doesn't work, check the bottom of the ipod where you connect the cable. See if there are any bent pins. These are very fragile and can be damaged if you insert or pull the cable out the wrong way. Hope that helps.
You may want to try an earlier version of the firmware. You can actually download the older firmware for that one from Apple and in iTunes hold the shift key before you click restore. That will allow you to select the file of the firmware version you want instead of the newest version it defaults to. You won't have to reinstall an older version of iTunes that way. If it doesn't turn off when you pause it you can also press and hold the play pause button after it is paused to force a power down. I doubt that it us a battery issue and replacing it won't help. If you do decide to replace the battery you can get a battery from various web sites for 10-30 dollars that come with the opener tool and you can replace it yourself for cheap.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 8 seconds. You may need to repeat this step.
Open the Control Panel.
Double click on Administrative Tools. Note: If you don't see Administrative Tools, look at the left column in Control Panel for a link that says, "Switch to Classic View," and click it.
Double click on Computer Management.
In the left column, click on Disk Management.
Locate the iPod and right click on it, then click Change Drive Letter and Paths.
Click the Change button.
Use the drop-down menu to select a new drive letter. Note: Make sure to choose a new drive letter that is not already assigned to a network drive. The drop-down menu will display all available letters that are not assigned to a physical drive. Drive letters that are assigned to a network volume will still be listed here. It is also a good idea to assign a drive letter other than a, b, c, or d, as these letters are usually reserved for other system drives.
Click Yes on the confirmation dialog.
Close the Computer Management window.
Restart your computer.
Before placing the iPod into disk mode, you should verify that it is charged.
Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)
Press and hold the Menu and Select buttons for at least 6 seconds until the Apple logo appears.
When the Apple logo appears, release the Menu and Select buttons and immediately press and hold the Select and the Play/Pause buttons until the Disk Mode screen appears.
Connect the iPod to your computer; the screen on the iPod will change and say "Do not disconnect"
If you are having difficulty putting the iPod model into disk mode, set it on a flat surface. Make sure that the finger pressing the Select button is not touching the Click Wheel. Also make sure that you are pressing the Play/Pause button toward the outside of the Click Wheel and not near the center.
If you are still unable to put your iPod with a Click Wheel into Disk Mode, use one finger from one hand to press the Select button, and one finger from the other hand to press the Play/Pause button.
Thanks - yes it is definitely not on Hold (no red showing). The model I have is nano (silver)2GB.
Nothing happens when I press and hold the play/pause button (this used to switch it off). Now that I can't turn it off, the battery doesn't last long!
thank you, I reset it with the menu and centre buttons and got the 'apple' logo. It then came back on and still won't turn off. I will try using iTunes when I get home to see if that helps. Thanks
Thank you - I have reset this and it has switched off!