I had the same problem, After googling for a few minutes I found the reset procedure for this player.
1. Turn it on. 2. Eject any disk you have in there and close the tray. 3. Hold down the "STOP" button on the player (not remote) until the green light flashes red and the system reboots. 4. Insert disk and enjoy.
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The non-technical answer would be that the lens needs to be cleaned. This is the first step for this type of problem. There are many things that can get the disk drive lens dirty like smoke, incense, dust, moisture. Open the unit and open the DVD cover. You will see the lens that reads a DVD. Get a cotton swab (the ones for cleaning out ears) and some isopropyl alcohol (rubbing alcohol) and moisten the cotton swab with the alcohol (moisten not soak) and gently (I mean, do not push hard or scrub hard) rub it on the lens. Now with a dry cotton swab, do the same. Let it dry for a minute (longer if the swab had more alcohol and it might have dripped down) and close the unit. Now try to play DVDs and let us know if it worked. If this does not do the trick then it could be a firmware issue that can only be fixed if the company put a download on their support page.
I have the same problem with some of the Discs I have burned. Most people say the power supply, but I have 2 of these units so I swapped the power supply to see if that was it. The problem stayed in the one machine, ruling out the power supply.