Question about Xerox Phaser 8500N Printer

Fault 37,008.44:6069 My Xerox 8500 wont start due to fault 37,008.44:6069. On Xerox web site they say it is a problem in the mains power. I'm positive there is no problem in the power. a0 I have loads of equipment working with no problem, and b) This printer has been working fine on this power before and nothing was changed. Questions: 1. Any idea how to reset the printer's software? 2. Any other suggestions? Thanks in advance, Harel

1 Answer

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208 Answers

That is a pre heater fault.
Most likley the pre heater needs to be replaced

Posted on Dec 04, 2007

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On the back of the machine open the panel to access the memory, remove the memory and power the machine up with the memory removed. Let it fault out, then replace the memory and start it again. See if that works.
Then remove and reseat the main board by turning the orangish knobs and sliding the board out and back in.
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They will try and say it's not their fault, but if they directed you to do the upgrade, they are at fault and should fix it for you.
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