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Question about Toshiba (PA3352U2CD2) CD-RW/DVD-ROM (Combo) Burner

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CD's in drive do not load

At startup, there is just a clicking sound and the CD does not load up. Sometimes I am able to shut the computer down and then start up and the CD in the drive will load. I have a Toshiba Tablet PC and the CD DVD combo is USB. I went in device manager and uninstalled all USB drivers and the DVD ROM hardware and let Windows XP load it again but to no avail. The drive just clicks and locks up Explorer on the computer. I have to eject the CD in the drive to free up Windows. Any ideas? Thanks.

Posted by SketterB on

  • 1 more comment 
  • SketterB Aug 29, 2007

    Will not read the Cleaning disk either. That just keeps clicking as well. I think it may have gone south on me.

  • Anonymous Apr 20, 2009

    I have a project for school and to make a long story short, a C.D w/ a powerpoint I need will not load to the home computer. The C.D was made on an Inspiron (Dell) laptop, burned on the Inspiron but wont work on the home computer (both vista 2007). the C.D downloaded on is fujifilm brand. Please figure out why the C.D wont load!!!!! BUt more importantly tell me how to fix it please!!!! Please help my project is due next week and I really need some help!

  • Anonymous May 11, 2010

    I am only twelve and really need a sort of um, C.D's for dummies answer

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  • 274 Answers

Buy a CD/DVD cleaning disc. Try that. Maybe the read head is dirty.

Posted on Aug 29, 2007

  • Anonymous Aug 29, 2007

    It's a USB combo? Does it work in another computer? Try that if you can before discarding it as bad.

    If it's a portable why not take it apart and replace the drive? Should be very easy to do.

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Insert your system recovery disc to repair your startup.

1. Change your Bios to boot from disc:
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How To Tip #1: Disabling your Startup Items

Is your computer reacting slowly when it starts up and shuts down? The cause of this is likely due to the fact that many people have an enormous amount of programs that launch when Windows starts up. Hence when you boot into the Operating System, Windows wants to load each program while you just want to do something else.

The same goes when trying to shut down your computer. Windows needs to close all open programs and services in order to shut down. The less you have running, the quicker it is to start up and shut down. Additionally, you may also notice a sharp increase in your computer's performance since it won't be using as much of the computer's resources with all those background processes running.

If you have a ton of programs that are loading during startup, it's very easy to disable these. This won't uninstall that program, it just won't start at the same time as Windows. It will still be on your hard drive and ready to work when you want to open it.

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1. Change your Bios to boot from disc:
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1.Go to Device Manager

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Left-click on the + sign to the left of, DVD/CD-ROM drives.
Right-click right on the name of the CD drive.

(Example: Lite On DVDRW LH-20A1P.
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In the drop down list, Left-click on Properties.
Left-click on the Driver tab
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Close all windows, go back to your desktop screen.
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Do Not Restart. We need a 'Hard Shut Down'.
Wait 1 minute, turn your computer on.

Still doesn't work?
Let's play hard ball.

2.Go back to Device Manager. Left-click on the + sign to the left of DVD/CD-ROM drives. Right-click on the name of the CD drive. Left-click on Properties. Left-click on the Driver tab.
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Wait 1 minute. Turn your computer on.
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"Found New Hardware", and perhaps another one, "Found XYZ CD drive". (XYZ = the CD drive name)

No still?

The driver for your CD drive, is located within the Windows XP operating system on your computer.
If your CD drive does not work now, I suggest it has failed.

Drives such as Optical drives, and Harddrives, are mechanical devices. Their 'Lifespan', is rated in so many hours of usage. Your CD drive may be at the end of it's 'Lifespan'.

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if you can get into safemode
click start then run
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then click okay or apply
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MSI K8TNeo2-F v2.0

This is not too uncommon scorcher63.
From what you stated, when windows does start it only goes so far & than re-starts it's self, like loading in a loop. Than at times it loads the start up options.
For reasons unknown, your windows (startup files) are corrupted. Easyest way to fix this is. Put you windows CD in the cdrom, shut down the system. Start the PC & press the F8 key every 2 seconds. A boot menue will load. Use the up & down arror keys & choose the cdrom drive. You will see (to boot from cd press any key), press the space bar. The cdrom will startup. Windows will start to load. You want to repair windows. This option will re-install windows but will leave most of your personal data alone. Like My Documents your username. Some programs "may" need to be re-installed. After installation is complete remove the windows cd & shut off the PC. Start the Pc, windows should load. Run Windows Update. If you have a antivirus program please do a full system scan. Run windows Defrag program.
scorcher63, if you have more question just post them here.
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