Question about Sony Cyber-Shot DSC-S500 Digital Camera

3 Answers

Camera won't turn on...

When I try to turn the power on, it shuts off immediately. "Cyber-shot" appears in the window, then it beeps twice and turns off. I've tried new batteries and rechargeable batteries. Neither worked.

Posted by on

  • 5 more comments 
  • gauriyogesh Dec 21, 2007

    When I try to turn the power on, it shuts off immediately. "Cyber-shot"
    appears in the window, then it beeps twice and turns off. I've tried
    new batteries

  • edmundson Mar 30, 2008

    camera switches on for one second then switches of

  • dawner May 17, 2008

    All of a sudden won't turn on no matter what I do. Has fresh batteries

  • Anonymous May 25, 2008

    it will power up, but my screen is blank. I have only had it for a month. The battery is fully charged.

  • mpolivier Apr 19, 2009

    I changed the batteries but when I hit the power button, nothing happens except the "cyber-shot" screen lights up for just a second, then goes black again. I can't get the lens to come out when I turn on the power on the camera. I've tried all your other solutions--what next?

  • mpolivier Apr 19, 2009

    I can't get the lens to come out when I turn the power on the camera. The "cyber-shot" screen lights up for a second when I hold down the power button but that's about it. I tried new batteries and also hooking the UBS cord to the camera and removing the memory card but nothing helped. Any suggestions?

  • LiberiaT Apr 26, 2009

    Have same problem. Tried all below/above. None worked. Believe the on/off button needs cleaning or changing.

×

Ad

3 Answers

I got this from the Sony website. I haven't tried it yet. I also have an email in to them.

Follow this procedure to troubleshoot if the power will not turn on.
IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.

  1. Ensure you are using fresh or fully charged batteries. IMPORTANT: Batteries discharge more quickly when used in cold weather conditions.
  2. Attempt to turn on the camera.
  3. If the issue is not resolved, try replacing or recharging the batteries.
  4. On the camera, move the mode switch to the Playback/Edit mode and attempt to turn on the camera.
  5. If the issue is not resolved, try connecting the AC power adapter (if applicable) to the camera and a working electrical outlet.
  6. Attempt to turn on the camera.
NOTES:
  • Not all cameras are provided with an AC power adapter.
  • If the issue is still not resolved or the camera operates in one mode but not the other, then service will be required.

Posted on May 25, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I posted earlier, prior to trying what Sony had suggested. I tried it and at first it didn't work, however I didn't have an AC adaptor so I hooked the camera up to my laptop with a USB cable. First try nothing. I then took the Memory stick out and put it back in (while I was connected) and the next try the camera turned on. However, it's not my camera and I'm unable to get it to do anything except be on, it's like it's frozen, so there may be other problems. BTW, the edit/playback setting is the arrow in a box.

Posted on May 25, 2008

Ad

I had the same problem. I read on another site that you should remove the battery, hold down the power button for 60 seconds, and then put the battery back in. It seemed to work for mine tonight.

Posted on Aug 29, 2007

2 Suggested Answers

Anonymous

  • 1 Answer

SOURCE: power on n off

I had the same problem, corrected it by cleaning the battery contacts inside the camera.

Posted on Apr 20, 2008

Anonymous

  • 1 Answer

SOURCE: power on n off

I also had this problem with my DSC-S730. Take the batteries out and hold the power button for 10 seconds. Get new name brand alkaline batteries. Warm them in your hands and insert them properly and close the battery door. Then hold the camera upside down so the batteries make good contact and press the review (>) button.

Posted on Oct 13, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sony cybershot dsc-w120 lens goes crazy whenever I turn it on and tells me to turn it off.


The camera should go off automatically when faulty. attempt to explore teh functions on the camera is discover the unique experience beyond power shut down requests. When powered on, capture a snap shot immediately or else the camera takes charge to poweroff to save batteries. Also, attempt to power charge since the insufficeient battery does not allow the camera to stay on long.

Jan 29, 2011 | Sony Cyber-shot DSC-W120 Digital Camera

1 Answer

Lens stuck open


hey, I had the same problem when I accidentally droped my camera, some parts in the mechanism are probably broken or jammed.

Most likely repairs required.

Apr 13, 2008 | Samsung Digimax S600 Digital Camera

1 Answer

Camera turns on and off


when i power the camera i only get the cyber shot logo and the camera goes off and i get lines on the screen.what could be the problem?

Sep 20, 2009 | Sony Cyber-shot DSC-S750 Digital Camera

2 Answers

Every time I try to turn the camera on it beeps and the screen says access... then says turn the power off then on again. Why?


Hi,
This problem is related to optical zoom motor,The part detail is given below:
Part No. Description
A-1231-924-A LSV-1160A

Replace the said part number and your camera work fine again.
Thanks for using fixya.

Jul 29, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Message turn power on and off... Lens stuck as well.


u may as well kill urself. its broken. go get it checked out. i took apart my camera and tried to fix it myself... i shocked the **** out of my hand. best buy or something

May 25, 2009 | Sony Cyber-Shot DSC-P31 Digital Camera

1 Answer

Lens wont open


Lens mechanism isn't good to work properly so camera shut down the power. Try to tap the lens/ camera while power up.
If you have a memory card in the camera, take it out before turning the camera on

Aug 28, 2008 | Sony Cyber-shot DSC-S600 Digital Camera

3 Answers

Power on n off


sounds like a battery power problem or problem with the terminal of the camera ; you know the point where the battery meets the camera.
I would recommend a service center

May 31, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

2 Answers

Lens stuck open


try little rubbing alcohol around outer surface of lense this should loosen up the sticky ness of it
remove the memmory card and turn on this should reset camera

May 13, 2008 | Samsung Digimax 4500 Digital Camera

2 Answers

Lens stuck open


I have to agree with one of the comments previously posted. I too had a Sony DCS-S700 and the lens was stuck open. Whenever I turned the camera on, the Sony Cybershot logo appeared and dissappeared, turning the camera off. I noticed the lens was crooked, so I moved it in the center direction and the camera worked again.

Mar 06, 2008 | Sony Cyber-shot DSC-S700 Digital Camera

3 Answers

Power on n off


I had the same problem, corrected it by cleaning the battery contacts inside the camera.

Dec 21, 2007 | Sony Cyber-Shot DSC-S500 Digital Camera

Not finding what you are looking for?
Sony Cyber-Shot DSC-S500 Digital Camera Logo

497 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

Vish Iyer
Vish Iyer

Level 2 Expert

75 Answers

 Larry
Larry

Level 2 Expert

126 Answers

 MikeWang
MikeWang

Level 2 Expert

42 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...