Question about Sony DCR-HC20E Mini DV Digital Camcorder

1 Answer

Lcd touch screen buttons don't work

I've had this for three years with not a single problem.I turned on yesterday and found that when set to play/edit mode the buttons on the touchscreen don't work.In the manual it says I should calibrate it and I followed all the steps exactly as the manual said but it didn't work. It might help if the manual said what happens after you touch the cross on the screen when calibrating, all that happens is the cross moves to one of three positions, it doesn't say what you're supposed to do after the cross has moved. I would rather avoid taking it for repair if there's anything I can do to get it working myself.

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  • Mo Joost Sep 05, 2007

    I didn't say the LCD screen doesn't turn on. The camera fixed itself after I just left it for 24 hours,I wonder how much your shop would have charged for that.

  • alboux Jul 03, 2008

    i have the same problem only worse! the calibration of the screen won't start either!

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The flexwire is the problem of your camera and if all wiring will be cut the next stage of problem is the lcd monitor would not turn on...go to a service center for replacing or repairing the flexwire...is not easy for repairing that if you are not a technician that wiring is like a strand of hair that why is difficult to fix but in our shop we modified that and become more durable than the original...

Posted on Sep 05, 2007

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Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

shajanrs_54.jpg

Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check if that helps.

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shajanrs_55.jpg

shajanrs_56.jpg


Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.



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I hope this information will help you to resolve the touch screen issue of the Camcorder.

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If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

shajanrs_48.jpg

Note: Please make sure that the Camcorder is turned ON while pressing the reset button.



If the issue persists again, please perform LCD screen Calibration and check if that helps.

Please follow the steps below to perform the LCD Calibration
shajanrs_49.jpg

shajanrs_50.jpg


Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.


If the issue persists even after performing all the above-mentioned steps, service is required.

I hope this information will help you to resolve the touch screen issue of the Camcorder.

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If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

shajanrs_30.jpg

Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check if that helps.

Please follow the steps below to perform the LCD Calibration
shajanrs_31.jpg

shajanrs_32.jpg

Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.


If the issue persists even after performing all the above-mentioned steps, service is required.

I hope this information will help you to resolve the touch screen issue of the Camcorder.

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If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

shajanrs_22.jpg

Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check if that helps.

Please follow the steps below to perform the LCD Calibration
shajanrs_23.jpg

shajanrs_24.jpg


Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.


If the issue persists even after performing all the above-mentioned steps, service is required.

I hope this information will help you to resolve the touch screen issue of the Camcorder.

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1 Answer

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If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

shajanrs_10.jpg

Note: 8 represents the reset button on the above figure.

If the issue persists again, please perform LCD screen Calibration and check if that helps.

Please follow the steps below to perform the LCD Calibration

shajanrs_11.jpg

shajanrs_12.jpg


Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.


If the issue persists even after performing all the above-mentioned steps, service is required.

I hope this information will help you to resolve the touch screen issue of the Camcorder.

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1 Answer

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If the touch screen of the Camcorder is not working, pleasefollow the troubleshooting steps.

Please make sure that you're using fully charged batteries.

Turn off the Camcorder and turn ON again and check the operation.

Try resetting the Camcorder by pressing the reset button behind the LCD panel.

rsshajan_9.jpg

Note: In the above picture, 8 represents the reset button.

If the issue persists again, please perform LCD screen Calibration and check ifthat helps.

Please follow the steps below to perform the LCD Calibration

rsshajan_10.jpg
rsshajan_11.jpg

Perform a power resetting of the Camcorder. To perform power resetting, pleaseremove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15seconds, turn the Power switch to OFF position and then reinsert the batterypack.
If the issue persists even after performing all the above-mentioned steps,service is required.

I hope this information will help you to resolve the touch screen issue of theCamcorder.

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