BenQ FP71E 17" LCD Monitor Logo

Related Topics:

Question about BenQ FP71E 17" LCD Monitor

1 Answer

Monitor goes black

About two hours after i turn on my monitor while i'm typing or listening to music the monitor gets hot and the screen goes black but the power button remains on. I usually have to turn the monitor off to cool down in order for it to come back on.

Posted by nickay on

  • 2 more comments 
  • nickay Aug 30, 2007

    Thank you for your kind help. I called them right away and they asked me to send it as you said. Thanks a lot!!

  • nickay Oct 04, 2007

    So I send my monitor to BenQ for repairs, they send it back to me saying they tested it for three days and did not find anything wrong with it. What else could be the problem? Because I'm using it at home and I'm still having the same problem.

  • nickay Oct 08, 2007

    Thank you for trying to help. At the pickup office they hooked up my monitor to their desptop it never went out, but got hot. The monitor isn't coming on at all now but the power light is. For now I'm using my LCD TV as a monitor and it is working well. I'm having no problem whatsoever.

    Is it possible for the cord that goes into the wall to be faulty?

  • nickay Oct 25, 2007

    Thank you so much for your kind help. You were correct about the IC going bad. I took it back to BenQ for repairs and finally they found the problem was the IC on the inside. They changed it and even changed the Front Panel all for free.

    Problem Solved.

    Thank you!!


1 Answer


  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 63 Answers

I also had an issue with a Benq FP731 monitor. They have a 3yr warranty so my suggestion is to send it back. You have a IC on the inside that is getting ready to go out. You have to call them and get an RMA and pay for shipping out to them, but they ship back on their dime.

Posted on Aug 29, 2007

  • Anonymous Oct 08, 2007

    Have you put this monitor on a different system? Hook it up to a laptop or another desktop if at all possible. If it does the same thing, BenQ is full of ????. If it works fine, your video card may be overheating. I need to know a little bit more about your system to know. If its possible to send a list of system specs?



Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


Displays for a second, then black screens?

old monitors all made before mid year 2010
are all CCFL backlamps and most died 5 year old
10/hr. per day and EOL hits..end of life.
the problems is not the cure we well know the problem is econ101
spending $200 to fix a $20 dead (sold for parts0 monitor is bad econ.
see page 5, here

CCFL *****
this what they all did long ago, if actually used heavy
  1. CCF go dim
  2. go intermittent. (PURE RANDOM) 'Ionization is tricky""
  3. goES dead
  4. goed dead only hot or cold (yours fails warm)
  5. goes yellow tinged for pure white.
RIP one more of millions now dead, most are, unless hanger queened (nos) or was in sleep mode most of itS life,
at 20k hours of real use they die. (MEANS GLOWING)

I have a type 6734-LB1 17" Lenovo ThinkVision

where will i get to install the software/drivers of IBM 6734-L-B-1 for listening Music

I have the HP w2338h monitor. when i listen to

Hi there , Go to your PC settings , and Try turn Screen saver off , aswell as Sleep off... it is in your PC settings.
Good luck

Monitor goes black

dry soldring problem in your monitor


Monitor is black. Press power on monitor/screen shows for 1 sec

You will need a new monitor screen. I have had two screens go on me recently and what you describes normally happens

Black screen

What do you do to make it come back on? Sounds like it might be getting too hot and/or going bad. Try it on another machine and see what it does. Also try another video card because the video card could be going bad.
Sounds like an insurance claim.

Monitor problem: screen goes black, then comes in scrambled

It sounds like this one needs component-level troubleshooting, probably in the power supply section. One or more backlights may be going out, too.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top BenQ Computers & Internet Experts

Steve Nordquist
Steve Nordquist

Level 3 Expert

982 Answers


Level 3 Expert

85242 Answers

Paul Bade

Level 3 Expert

1777 Answers

Are you a BenQ Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides