This 8500 most every morning has the error requesting replacement of the cleaning tray. The tray is new and just opening the door, removing then re-inserting the tray clears the error until the printer sits inactive for a while. Anyone have an idea? Of course the printer just went out of warranty last month.
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What I have seen cause that is some of the ink has seeped behind the tray and is allowing it to just barely break the sensor that tells the machine the tray is in the proper position.
Getting the ink removed from behind the tray resolved that issue.
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Tray Missing: Insert Tray
Tray 1 and/or Tray 2 is missing. Insert the specified tray(s) into the printer.
TR Belt Life: Replace TransferBelt
The transferbelt is exhausted. Install a new transferbelt.
TR Kit Life: Replace PQ Kit
The transfer roller and transferbelt cleaning roller are exhausted. Install a new transfer roller and a new transferbelt cleaning roller.
TX Comm Error
An outgoing fax transmission error has occurred. Resend the fax.
Wait for the message to clear....
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An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
E000 is a fuser probleb.check the film/lamp continuty.for E000/1/2/5clear error in service mode as follows
press additonel function button and press2&8 at once and press additionel functionel button.select COPIER>FUNCTION>CLEAR>ERROR>OK.
for error E0005 replace the cleaning web and go to copier maode select COPIER>COUNTER>MISC>FIXWEB>press clear button on panel