This 8500 most every morning has the error requesting replacement of the cleaning tray. The tray is new and just opening the door, removing then re-inserting the tray clears the error until the printer sits inactive for a while. Anyone have an idea? Of course the printer just went out of warranty last month.
An expert who has achieved level 2 by getting 100 points
MVP:
An expert that got 5 achievements.
Novelist:
An expert who has written 50 answers of more than 400 characters.
Governor:
An expert whose answer got voted for 20 times.
Expert
208 Answers
Re:
What I have seen cause that is some of the ink has seeped behind the tray and is allowing it to just barely break the sensor that tells the machine the tray is in the proper position.
Getting the ink removed from behind the tray resolved that issue.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Tray Missing: Insert Tray
Tray 1 and/or Tray 2 is missing. Insert the specified tray(s) into the printer.
TR Belt Life: Replace TransferBelt
The transferbelt is exhausted. Install a new transferbelt.
TR Kit Life: Replace PQ Kit
The transfer roller and transferbelt cleaning roller are exhausted. Install a new transfer roller and a new transferbelt cleaning roller.
TX Comm Error
An outgoing fax transmission error has occurred. Resend the fax.
Warming up
Wait for the message to clear....
I hope this solution will helpful for you Please don't forget to click on Four thumbs which are given below & then write testimonial for my appreciation if it is helpful THANKS & Keep Using fixya
Try loading a sheet into the MFP.
If you have more than one tray look at your
tray default settings, it should tell you in there which
tray is set for your cleaning sheet.
Hope this helps.
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
E000 is a fuser probleb.check the film/lamp continuty.for E000/1/2/5clear error in service mode as follows
press additonel function button and press2&8 at once and press additionel functionel button.select COPIER>FUNCTION>CLEAR>ERROR>OK.
for error E0005 replace the cleaning web and go to copier maode select COPIER>COUNTER>MISC>FIXWEB>press clear button on panel
×