Question about Dell Photo 964 All-In-One InkJet Printer

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Dell Photo All in One Printer 964

I replaced my black cartridge and now I cannot print in COLOR. The ink levels are good on the color cartridge, I cleaned the cartridge per manufacturer's instructions. When I align the cartridge, or when I clean the nozzles, I get color on the output sheets, but cannot print any documents in color. Everything wants to print in draft black and white. I've changed the print options in my software and and in Windows and still cannot print in color. Help?

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  • Anonymous Mar 25, 2014

    How do you clean the ink jet nozzles on the 966 dell printer? the print is uneven when it copies - I have cleaned around the cartridge heads excess ink from the cartridge but I don't know where the nozzle is to clean it and what to use to clean it.

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Try printing a windows test page from the driver software, START-SETTINGS_PRINTERS-DELL964- properties,,etc. If the test page prints with color then I believe that your driver is set to print in greyscale. If you can't find that option in the driver you might try to re-install the driver from your original cd.

Posted on Aug 28, 2007

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If the black ink level is still good, make sure the cartridges are aligned. Try this approach. On the printer operator panel, press the Setup button > Maintenance > Align Cartridges. Your printer will then print a page forcing ink through the cartridge nozzles and clean them as well as align the cartridges.
Try to print a document again to verify that the print quality has improved.

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The printer won't print. It says replace the color ink cartridge. All I want to do is print black and white.


You can only use the black ink cartridge without the color ink. But no need to replace them in your printer.
When you print just choose black and white for the printed text must be black not colored. But if you still received such notification...just try to replace the color ink cartridge to continue printing
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I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
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  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

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Download and run the ipTool to reset your ink level :


http://www.mediafire.com/?nmj5nnzzjaw


Features IP Tool software:

  • Showing all info on the printer such as ink level, ink counter number of cleaning, cartridge replacement and more.
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Port Name - displays the port where the printer installed.
Port S / N - shows the serial number of the printer port.
Power - shows the number of:
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Cartridge Info - Displays information status of:
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BK - black cartridge.
CL - colored cartridge.


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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1 Answer

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Hi,

Here is my advice:

Step one: Run the clean print cartridges utility

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Press the Setup button.
2.
Press the down arrow key.
3.
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Open the Printer Toolbox . There are two ways to do this:
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*
Open Printers and Faxes in the Windows Control Panel , then right-click your printer icon and choose Properties . Click Printing Preferences . Click the Features tab, then click the Printer Services button.
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Cause and prevention
Color mix is usually caused by a material touching the nozzles. Ink can wick along the material and travel from nozzle to nozzle. When different colors of ink mix in this way, the result is muddy, inaccurate colors.
Missing colors occur when the cartridge nozzles dry out, or when a color is exhausted because of specific printing demands.

*
Do not remove the protective tape from a new print cartridge until just before you install it. Once you remove the tape, do not reapply it.
*
After you have removed the protective tape, do not allow anything to touch the nozzles.
*
Print at least once a month to keep the print cartridges in good working order.
*
Always turn the printer off by pressing the button on the printer control panel, rather than by unplugging the printer. Turning the printer off properly allows it to protect the cartridges.
*
If you are removing a cartridge from the printer temporarily (for instance, removing the black cartridge in order to install the photo cartridge), put it in a cartridge protector.
*
If you do not have a cartridge protector and need to remove a cartridge temporarily, put it in an airtight plastic tub. Make sure nothing touches the nozzles. Do not use a plastic bag. If you intend to store print cartridges in a tub for a long period of time, place color cartridges with the nozzles down, and black cartridges with the nozzles up. Please post your feedback and Vote if the problem resolved as per your satisfaction.

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