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Question about Creative Labs Zen Nano Plus MP3 Player

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Zen nano plus dead

Thanks for your time, I was trying to update the software recommended for vista and my daughter unplugged the usb connector while everything was still turned on. The screen is blank and the unit will not start up. Tried a new battery, no luck. Can you help me revive it?

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Anonymous

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Try plugging it to your computer in recovery mode, this should allow you to reinstall firmware, even if the previous install failed.(Search google for zen nano plus recovery mode to find instructions.)

Posted on Sep 23, 2007

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0helpful
1answer

Wont install its a ZEN V PLUS ON WINDOWS VISTA PREMIUM ERROR 10 MAY BE O.S. PROBLEM THE NEW APPLICATION RIGHT FROM OEM FAILED TO INSTALL MULTUBLE ERRORS for the zen its 4 years old so dont kill me is it...

Welcome to FixYa!

Solution 1.
Do Windows Update. It will download and install the service packs that you need as well as the latest driver for your ZEN V Plus if it has found one. Make sure to install all the suggested updates.
  • Click Start
  • Type windows update in the search box
  • Click the Windows Update icon from the search list
  • Windows Update windows will open
  • Click the Check for updates button
  • It will show number of updates available
  • Click Install Updates
  • The updates may take a while and your computer might restart a couple of times

Solution 2.
Install the driver/software manually. (Make sure you installed windows update)
Requirements:
  • Microsoft® Windows Vista™
  • Windows Media® Player 11
  • USB 1.1 port (USB 2.0 recommended for faster transfers)
  • Creative ZEN V or ZEN V Plus
Notes:
  • To install this software pack
    1. Download the ZNV_PCApp64_LA_6_41_10.exe file into your local hard disk.
    2. Close all application and Windows Explorer windows that are currently running.
    3. Connect your player to your computer.
    4. Double-click the downloaded file and follow the instructions on the screen.
This software pack includes the following:
  • Creative Media Explorer (version 6.41.10)
    Enables you to manage your player easily in the familiar "Windows Explorer" environment
  • Creative Audio CD Ripper (version 5.20.10)
    Extracts songs from an audio CD and transfers them to your player
  • Creative Sync Manager (version 6.03.21)
    Synchronizes data between your computer and player
  • Video Converter (version 5.60.12)
    Converts videos to a suitable format and transfers them to your player
  • SmartFill (version 2.00.26)
    Fills up your player with songs automatically

Thank you for using FixYa.
Have a great day.

Jas247
0helpful
1answer

Hello After downloading a supposed updated software to my creative Zen V PLUS 2Gb, It doesn't start anymore! After "CREATIVE" and "ZEN v plus" usual display, it shows yellow triangle and "firmware Problem"...

it seems that ur firmware is interrupted while installation or corrupted while installation.make sure the version is for ur device,then try to update it again.
if this doesnt work try to get an old version of the update

0helpful
1answer

Zen nano vs. vista

well sometimes it doesn't work on all game systems, like mine only works on my exbox... try something else besides vista
3helpful
1answer

My ZEN NANO PLUS 512mb dead?

Down load and start firmwere update, when program is looking for the unit, remove battery, press and hold down the on button, attach to computer, it should start from there. It worked for me.
0helpful
1answer

Creative Nano cd wont download

Apparently you can download vista version of the software here but it still didn't work for me

http://us.creative.com/support/downloads/download.asp?DriverLang=1033&searchString=DAP-FL0018

Good luck!!
0helpful
2answers

Zen Nano Plus problem

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related
1helpful
1answer

Creative zen nano plus black mp3

try the recovery tool from creative labs it will hard reset your device and update the software, remember you'll lose everything but will get your player working again,
7helpful
7answers

Creative Zen Nano Plus FROZEN!!!

here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

0helpful
1answer

Zen Nano 512 MB

Recommend you take a look at this Creative MP3 PLayers FAQ site first, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine. http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=24175
0helpful
2answers

My mp3 won't start.

Recommend you take a look at this Creative MP3 PLayers FAQ site, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine. http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=24175
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