My Brother DCP135C printer was giving me the message that my black cartridge was empty and cyan, yellow, and magenta were nearly empty.
I replaced all 4 cartridges (all brand new) and my printer is not reading them at all. Instead it is still giving me the message that Black is empty, and that C,Y,M are nearly empty.
How do I solve this one?
Do a hard reset on printer to restore factory defaults.
SOURCE: Magenta printing as yellow
Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!
SOURCE: Brother Printer Cannot Print in Black
This could be because of several probs: 1. The ink cart is not original and wont let the ink flow, because the valve is not open. 2. There might be air bubbles within the capillaries. 3. The ink is not genuine ink and has pigments in it. Solution: see here, too: http://welcome.solutions.brother.com/bsc/public/us/us/en/faq/faq_top.htm?reg=us&c=us&lang=en&prod=dcp110c_us Insert another ink cart. Use, if possible, the genuine ink cart from brother. Do the cleaning cycle twice. This will extract the air bubbles out of the caps after the second time. If you dont have any success the printhead is clogged and cant be cleaned anymore!
SOURCE: Brother MFC-420CN All-In-One
unplug maqchine from power. take all carts out. wait 5 minutes. connect machine to power. insert carts as demanded. give the right answer if machine asks if the carts are changed. machine will do some cleaning.
do you use generic ink? in that case you might have clogged the printhead with wrong ink. The ph cant be cleaned anymore.
nevertheless try this (carts should be nearly full!):
press menue then start mono (blue copy) then fourtimes arrow up. machine will be in maintenance mode. press 7 then 6 then 4. Machine will display init_all. press start mono. machine will refill tubes and
ph with fresh ink and do some cleaning. after that press 7 then 6 then 3 and start mono. machine will do a powerpurge.
press zero then 9 to do a quality test print. If it cant do the job leave maintenance by pressing 9 then 9. do the test print manually by pressing ink etc.
If you still do not see any colors the ph is clogged and cant be fixed anymore. It has to be replaced.
SOURCE: i changed my cyan ink
That definitely sounds like the cartridge isn't registering properly. I would take the cartridge back to where you bought it and ask them to exchange it with a new one. This can happen from time to time.
If the printer was new out of the box, contact the manufacturer for a replacement cartridge. You can reach Brother here
7777 North Brother Blvd.
Bartlett, Tennessee 38133
1-877-BROTHER (877-276-8437)
901-379-1215 (fax)
9:00am to 8:00pm Eastern Time
SOURCE: Colour Ink Jet Cartridges emptying during a black ink print run
Hi,
If you go to your printer properties, there should be a setting whereby you have to select the option to "PRINT USING BLACK CARTRIDGE ONLY". Make sure this option is selected, otherwise your printer will use ALL colors even if you only print black.
Let me know if you need any further assistance.
Best wishes,
Graemevm
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