The first thing to check is - does the washing machine still have water inside?
If there is obviously still water inside the machine then this is possibly the cause of the door not opening. Drain the machine.
Can't see any water inside
If you can't see any water inside then it may be caused by various faults listed below. Here's a list of the most common causes of a jammed door -
- On some machines if the pressure switch doesn't reset to empty it keeps the door lock energized. If this is the case though, unplugging it should allow the door lock to cool down and open after a few minutes.
- The water hasn't pumped out properly (or a blockage in the pressure system is holding the pressure switch on) - but only if the washing machine has a pneumatic (air operated) door safety lock (a rubber hose connected to the door interlock and connected to a pressure chamber bottle on the tub - water forces air up this tube and locks the door)
- The water has pumped out properly, but the pressure switch hasn't reset due to a faulty pressure switch or blockage in the pressure system - or the water hasn't pumped out properly and the pressure switch hasn't reset because of the water inside. A faulty pressure switch, or blockage of debris inside the pressure chamber bottle could also be trapping the air that's operating the door lock (if a pneumatic lock is fitted - not many have these days).
- The door interlock has just jammed
- The door catch, handle, or some part of the door catch mechanism is broken and not opening the door
- ****** (a device that detects the motion of the drive belt fitted to many older Hotpoint washing machines which "pecks" at the belt when the door handle or button is operated) is broken or has fallen off
Opening a jammed door
Do not take the lid off and reach inside the washing machine to try and release the door if the washing machine is still plugged in as you will be electrocuted.
The most common cause of a jammed door is likely to be a faulty door interlock. Sometimes you can release the door from the inside by manipulating the door interlock or forcing the door catch out from it. But they sometimes just have to be broken away from the machine. If you need to do this make sure you -
- Unplug it
- Break the interlock off from inside the machine, don't force the door or you will just break more parts