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If your Sentry Supreme 5330 safe is not opening, there could be a few possible reasons why:
Combination Error: If you are using a combination to open the safe, make sure that you are entering the correct combination. If you have forgotten the combination, you will need to contact Sentry Safe customer service to get assistance on how to recover or reset your combination.
Dead Batteries: If you have an electronic lock on your safe, the batteries may be dead. Replace the batteries and try again.
Jammed Bolts: The locking bolts may be jammed due to incorrect operation or a mechanical problem. Try tapping the safe door gently with a rubber mallet to loosen the bolts and then try to open it.
Mechanical Malfunction: If the safe still does not open, there may be a mechanical malfunction. In this case, you will need to contact a professional safe technician to diagnose and repair the problem.
Note: If you have lost your key, you will need to contact Sentry Safe customer service to order a replacement key.
Safes with dials are a little more complicated. NEVER close the door after changing the combination. Practice the opening sequence with the door open. If you did it wrong, you can reset and try again
I have a sentry safe 1250 .83 cubic and I have the key I was using the safe for awhile without the combination and just the key but now the key wont work and someone messed with the combination part which I dont know the combination i dont know what to do and I dont wanna trash this safe
A1 Locksmith Burlingame CA 94010 have Sentry safe locks, keys, battery holders, battery door covers, and door handles. But only a small supply in stock.
NOTE: If your safe DOES NOT have a key, skip Step 3.
Turn the dial to zero.
Insert your key and turn it until the plunger pops out.
Turn the dial to the left (counterclockwise) three times to the first number of the combination (pass the first number of your combination two times, stopping on it the third time).
Turn the dial to the right (clockwise) two times to the second number of the combination (pass your second number once, stopping on it the second time).
Turn the dial to the left to the last number (stop the first time on your last number).
Pull the handle down; the door should open.
If this still does not open the safe, refer to the following page for additional different types of Sentry Safe models:
u can request a lost combo from the sentrysafe.com u gotta get a it noteiatized and send it in to them the details are listed on the webpage i hope this helps u
safe wont open using keypad
lost combination to my Sentry Safe. Serial # 811702
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