My IBM 4039 10R laser printer was working perfectly last week, but it start to print funny symbols and missing characters after I installed a Samsung scx 4521F laser printer a few days ago. I have tried to re-install the driver and reset factory defaults, didn?t help. My computer is fine, I tried it on the other printer, the printing is fine. Please help.
Hi, It's been a while since I worked on these, so I'll go out on a limb (as far as my rating goes) and say that the few times I've seen that happen usually results from a bad network card. Now you may not be using a network card, so if your not then I'm not really sure what would cause that to happen on the printer side. The environments that I've seen that happen in are with an AS400 and the network card just gave out. You most likely tried this, but you might want to make sure that the computer isn't using one driver for both printers. Good luck.
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Is it clean? Most ink jet printers
have a simple user procedure for cleaning the print heads. You may
have to clean them periodically or after the printer has been idle for
a few days or weeks. If you see funny colors or print-outs are missing
colors, a cartridge may be empty or a head dirty. You may have to
clean a head many times to get it working again.
do a check on your OS version. Operating system. right click mycomputer icon -> properties.
download the correct version of driver from Samsung website again. uninstall the currect version and unplug the usb cable to the printer.
restart your system, install the downloaded correct version and plug in the usb cable to the printer. do a custom install to serach for the printer. if it does search the printer. it will show you. USB001. after install you will be prompt to do a test page. test on it to see it works.
if it does not work after downloading and install the driver. You might have a mainboad firmware corruption.
to run a firmware update is not easy it might course other major issue. only install by an trained Samsung Engineer.