Just got the Logitech Pro 5000 webcam, it appeared that it set up ok. However the problem is that the computer some times recognises and then at other times it doesn't and if it doesn't recognise the camera in the port it seems to time out. Has anyone experienced this before. i intend using it for Skype.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try a different USB port if you can. Check the lighting, to make sure you do not have "low light" conditions, that will affect the picture in a similar way. Check the focus ring on the front to make sure it is set right.
I suspect that the voltage drop across the lead is enough to prevent the webcam from working. Post the question on the logitech forum Have all necessary information ready Camera model OS Type of USB port 1.1 or 2.0
So you know the cam is ok and the cable, so you will have to point to the usb port not being able to push enough power through the cable to the camera as it must take a higher voltage than the other cam.
Make sure that the other cam software is uninstalled and you have done registry clean in case of conflicts and also try using a different usb port but install the camera with the driver again using the extension in it, aplogies if you did, i am assuming you may have installed the camera directly without the extension cable.