Question about Motorola Mobility V551

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Motorola V551 Unable to charge

Phone persists with screen message - unable to charge. I have two chargers and get same result. Occasionally it does actually charge but can't make it happen on demand. Battery is relatively new.

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  • Randybump Aug 29, 2007

    I have paid careful attention to the attachment of the charger plug. No difference. I have tried a new charger that came with my motorola wireless headset. Same problem. What makes this difficult is that it seems to happen then it stops for a while. I have left it plugged in "not charging" to return 8 hours later and see no change. Likewise I have observed it go into a charge mode after time. When it works correctly, it begins to charge immediately.

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Make sure that you are inserting the charger perfectly strait into the phone so that both metal connector snap into place, at work we have a data base of different phones (not the V551) but we have the V600/V300/V330 and all have known issues for not taking charge as people do not attach the charger correctly. If this isnt the problem next step would be to try another charger, if you have a friend with a Vxxx series phone all chargers are pretty much the same, if you have had the phone for less then 90 days most carriers will warranty you charger and sometimes the manufacturer will warranty it for 1 year. If its a problem with the phone then the carrier and manufacturer offer 1 year warranty. If there is a cingular store in your area you could also try going there to test your battery in another V551 to narrow down exactly were the problem is.

Posted on Aug 28, 2007

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