Paper gets stuck in printer

When I go to print something the paper goes about halfway through the printer and stops. I get about half a page printed. Sometimes, the paper actually goes all the way through but comes out folded. This is very frustrating as it wastes lots of paper and toner. Anyone have any ideas?

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31 Answers

Hi, I work on these alot and see the problem quite frequently. It can usually be fixed by 1. either replacing the drum and toner which will eliminate alot of guess work, and if that doesn't fix it then 2 you have a bad fixing unit (AKA fuser). The folded paper makes me think that it's most likey a fuser problem but you can check by opening the rear door and looking for two rollers that are about as thick as two fingers and see if they roll during a test print. Sometimes the gear on the fuser gets broken and while the printer thinks that everything is working okay, it doesn't have a way of sensing the fuser actually rolling. Just as an FYI (and I know this isn't good news) but usually a fuser/fixing unit runs about the same price as the printer itself. So if your printer is on the older side you might want to consider a new one. Good luck.

Posted on Aug 28, 2007

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