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Posted on Mar 29, 2009
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Lower agitator spins, upper portion does not

This washer has an upper and lower agitator. The lower one still has plenty of power and movement, but the upper one no longer engages. It seems as if it might be loose or a clutch drive no longer works. Interestingly, if I pull lightly to the side on the top, the top agitator engages again.

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  • Expert 100 Answers
  • Posted on Mar 30, 2009
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Joined: Mar 27, 2009
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The top agitator dogs are wore out and need to be replaces that is what works the top of the agitator

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1answer

Kenmore washer will not agitate but will spin. Transmission spind free and motor was replaced. Could it be the capactor?

Hello,

No very likely it will not be a problem with the capiciator,what it does is gives the motor a extra jolt of power when it first starts to get the motor running,so if the motor runs the cap. is working normally. Since it does spin yet wont agitate the problem is very likely going to the transmission. HOWEVER FIRSTLY THOUGH I HAVE A QUESTION; is both the upper barrel of the agitator AND the lower paddles not agaitating or is just the upper portion notturning while the lower paddles work??

If both the upper and lower section aren't moving the problem will probable be the tranmission

IF JUST THE UPPER PORTION ISN'T WORKING the problem will be the part called the agitator dogs, thats a fairly common problem with the dogs to be worn out and just the upper part of agitator not working....this tip i wrote will show ya how to replace the dogs if that is what turns out to be the problem. http://www1.fixya.com/support/r10294924-top_part_agatator_isnt_turning_top_load

GENE
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UPPER AGITOR DOES NOT WORK WHEN WASHER IS FULL OF CLOTHES

replace the dog ears in the top section of your agitator can get from Repairclinic.com
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I have a 15 year old top load whirlpool washer that is not agitating, the thing in the middle barely spins, Help Vickie

If only the top portion of the agitator doesn't move , then it has bad agitator dogs . If the lower portion doesn't move , then the washer has a bad coupling which connects the motor to the transmission . Both are relatively easy to replace .
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Upper portion of agitator not working

This is commonly attributed to worn agitator dogs. The following link explains:

http://www.fixya.com/support/r823955-replacing_agitator_dogs

The part number is included in the instructions I provided for you. You can find replacements at appliancepartspros.com for about $5.

If you have questions, please let me know. I hope this helps you.

NOTE: When re-installing the agitator, do not over tighten. This may damage the agitator and/or restrict its movement. Tighten until snug.
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Anyway to remove agitaror to get stuck piece of fabric without tearing apart entire machine? Kenmore top loading washer

This is a simple procedure. Just follow these steps:

1. Remove the center post cap or fabric softener dispenser (if equipped) from the agitator by gently prying it off.

2. Under the center post cap locate the air gap plastic cap (if equipped) and remove.

3. Remove the center bolt of the agitator. You will have either a 7/16” hex bolt or a recessed square plastic nut. If you have the square recessed type, use a 3/8” to ½” ratchet adapter to remove.

4. Remove the upper portion of the agitator (called the "auger") by lifting straght up.

5. Remove the lower portion of the agititator by grasping the lower flanges near the bottom of the wash tub and pulling straight up.

This will expose the transmission shaft and anything that may be lodged under the agitator.

Reassemble in the reverse order of the instructions I provided. NOTE: Make sure you only tighten the agitator bolt until it is snug. Do not overtighten as this can break the agitator or restrict its movement.

If you have any questions, please let me know. I hope this helps you.
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Agitator spins in one direction

The purpose of the upper portion of the agitator is to push the clothes in a downward motion. As the agitator moves the dogs grab and on the backward srtroke the top portion rotates a quarter turn. In the spin mose the agitator only goes in one direction or your clothes would be torn to shreads.As the washer rotates back and forth, the dogs grab the inner walls of the upper agitator and that forces the clothes into a downward movement to the bottom of the tub. These dogs will wear out. To test whether or not these are bad just grab the agitator while in wash mode. The dogs should advance the top portion easily. If not then they are worn out. To replace them you must remove the agitator and sit it on the floor. Hold the base down with your feet and yank the top upwards. After seperating the 2 pieces you simply install the new dogs and line up the bottom with the top being careful not to break the little tabs on the bottom agitator that hold the top in place.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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Whirlpool Ultimate care II Washer Agitator not turning

replace the dogs in the top portion of the agaitator, the agaitator top comes off and you will see the four dogs part number is 285707 about 3-5 dollars
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Upper portion of Whirlpool agitator not turning

Your agitator dogs are worn out. Remove the agitator and seperate the upper section from the lower section. There are 4 small teardrop shaped pieces that are the agitator dogs. They have either come apart over time or at least the teeth have worn off them.
Post back with any questions. Please verify the model number. I couldn't pull up a parts list for it. I know the last digit should be a 0 (zero) instead of an o.
Thanks/Mike
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