This of course depends on why the light is on! If you had a fax come in and it is in memory, you will need to print the fax and clear the memory before the light will go out. The LCD Display should be telling you why that light is on.
1. There is a fax or print job in memory waiting to be printed.--> See steps below
2. There is a paper jam --> Open printer - Remove all paper - Close printer - press OK button
3. You are out of ink or the cartridges are low. - Change Cartridges
Solution: Printing reports and lists MX310Printing reports and lists
The table below shows the reports and lists that can be printed from your machine.
Report or List
Description
ACTIVITY REPORT
Shows recent facsimile transactions performed by your machine. You can enable or disable automatic printing of this report after every 20 transactions. You can also manually set the machine to print it.
CODED SPEED DIAL
LIST
Lists the destination numbers and names registered for coded dial speed dialing.
USER'S DATA LIST
Lists the current settings of your machine and the registered sender information.
MEMORY LIST
Lists the documents currently stored in the machine's memory.
TX (Transmission)
REPORT
Prints after transmission of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
You can also set the machine to print the first page of the document under the transmission report to remind you of the contents of the document.
RX (Reception)
REPORT
Prints after reception of a document.
You can enable or disable this feature, or set the machine to print a report only when an error occurs.
To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List:
1 . Press <FAX>, then press <Menu>.
2 . Use

to select [PRNT REPORT/LIST], then press <OK>.
3. Use

to select the desired report, then press <OK>. The report or list is printed.
I am also not able to print the activity report, it makes the sound as if it is going to do that, but nothing happens afterwards. its pretty strange.
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