Hp officejet 4255 unable to scan

from the user manual:


The default fax confirmation setting is Every Error. This means that your
HP Officejet prints a report only if there is a problem with sending or receiving a fax. A confirmation message indicating whether an item was successfully sent appears briefly on the front panel display after each transaction. To have a confirmation printed for every fax, follow these instructions.


1 Press Setup.
2 Press 1, then press 1.
This selects Print Report and then selects Automatic Reports Setup.


3 Press direction right button until Every Fax appears in the second line of the display, and then press OK.


The HP Officejet will print a confirmation report every time you send a fax informing you whether the fax was sent successfully or not.

Enjoy

Christopher

Access the manufacturer's web-site: http://support.hp.com
Enter '4255' and do the search.
Download the device-driver software.
Install it.
Print a "test" page.

First thing you need to do is remove the device from the device manager. Uninstall the printer, then reboot the computer and you use that first CD that you listed.

Hi,

The HP Officejet 4355 can print, scan, copy and fax.

You need to install the printer software to print and scan. Copy and faxing does not required software installation.


Regards,
Rizwan

Hi
Hope you doing well this year and i am sure that thing will go good as well

the problem you mentioned : When you press the Scan button on the product control panel, nothing happens. A scan does not start.

This issue usually occurs because you do not have the full feature driver installed for the product. Button functions on the product control panel require a full feature software and driver installation for Windows Vista.

Follow these steps to download and install the full feature software from the HP Web site.

1) Turn the product on.
2) Disconnect any USB cable from both the product and the computer.
3) Open a new window to browse to the Select Software and Drivers page:
Click on the Following Link to get the Updated drivers for all OS

DRIVERS HP Officejet 4255

4) Click / select the Operating system
5) Click the Full Feature Software and Drivers option.

6) Click Download only . This option allows you to install the software at any time after the download completes.
7) Click Save , and then browse to the location on your computer where you want to save the file.
8) Click Save . The software downloads to your computer.
Tip: Make a note of the place that you saved the file, in case you want to install it at a later time.
9) When the download is complete and you are ready to install the files, click Open Folder , and then click the downloaded file. The file name ends in .exe .
10) You can accept the default location to save the files. Click Next , and then wait while the installer extracts the files to prepare for installation.
11) When the Install Wizard starts, follow the on-screen instructions to install the software.

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Method of Scanning with Windows Photo Gallery
To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , and then click Windows Photo Gallery .
2. Click File , and then click Import From Camera or Scanner .
3. Click Import , and then click Scan .

Method of Scanning with Paint
To scan a document using Paint in Windows Vista , follow these steps:

1. Click the Windows Vista ( ) icon, click All Programs , click Accessories , and then click Paint .
2. Click File , and then click Import From Camera or Scanner .
3. Make any desired setting changes, and then click Scan .

Method of Scan using Windows Fax and Scan
The Windows Fax and Scan option is only available in the Business, Ultimate, and Enterprise editions of Windows Vista.

1. Click the Windows icon ( ), click Programs , and then click Windows Fax and Scan .
2. Click New scan .
3. Click File , and then click Scan .


Enjoy your new year

Cheers
Tejodhar Atreya

Well, you'll need a modem to send a fax. Either that, or an online faxing service. Your printer / scanner is only intended to either print files, or scan hard copies into files that can then be printed (or faxed). The printer itself does not fax.

Might I suggest the following online fax service, free of charge:
http://faxzero.com/

There are plenty of others.

-Jon

Install and run HP solution Center given in the full installation of software, the scan button will work thereafter.

Once try to scan from the computer to check whether there is a communication between the computer and the all-in-one. If you are not able to scan then reinstall the all-in-one software. If you are able to scan then refresh the spooler and enable the print directly to printer also delete any pending documents and then try to print.

If you are still not able to print then install the alternate drivers by performing the steps given in the below webpage.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=npu00132&cc=in&dlc=en&lc=en&jumpid=reg_R1002_INEN

Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning

1. Click the Start ( ) icon.
2. Click All Programs .
3. Click Windows Fax and Scanning .
4. Click New Scan .
5. Click File and then click Scan .

Scanning with Paint

1. Click Windows .
2. Click All Programs .
3. Click Accessories .
4. Click Paint .
5. Click File and then click From Scanner or Camera .
6. Click Scan .

Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Go to HP web site and download and install full Vista software and driver package for your printer and install

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?os=2093&softwareitem=mp-47767-1&lc=en&cc=au&dlc=en&product=351125&lang=en