Replaced batteries in Harmony 670. Does not work shows "Safe Mode

Hey!!

The following troubleshooting steps might get your Harmony Remote working again!!! It is what the Logitech customer care gave me to do and it worked perfectly!!! Hope it works for you too!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

-Kennedy

1. Remove the batteries. While holding the 2 button down, connect the USB cable. The remote will boot into normal mode. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
2. Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
3. There could be a stuck button on the remote causing the symptom. Remove the batteries from the remote. Push in, and massage each button ensuring it is not stuck down. Replace the batteries and Update the firmware. Update the configuration. Did this fix the problem? If no, please continue to troubleshoot.
ANSWER:
4. Remove the batteries from the remote. Manually place the remote into `Safe Mode` by holding off and plug in the USB. Upgrade the firmware in the remote. Update the configuration. Did this fix the problem? If no, please e-mail us back for further information about your issue.
ANSWER:

FIRMWARE:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.

I can help you with your Logitech Harmony 670 remote control.

Please follow this link to Download the Harmony 670 Manual.

I hope that helps.
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Logitech Harmony Firmware Update
Harmony Mac Software Download
Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

Hi. Here is how to get your remote out of safe mode.

1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.
3. Click "Downloads" at the top and click "Firmware"
4. The remote will go through the firmware update.
5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this helps.

I can help you with your Logitech Harmony 670 remote control.

The Logitech Harmony 670 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

I hope that helps.
_____________________________________________
Harmony 670 Manual Download
Logitech Harmony Firmware Update
Harmony Win Software Download
Harmony MAC Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

try using some rechargeable batteries. they tend to have more miliamps and last longer.

Thank you, this worked.