I had the same problem 2 weeks ago.I took apart the turbine and found that there are two bearings that hold the main gear that were rusted fast. I put some 3in1 oil on them and kept on trying to break them free by turning them,it worked great. Just keep putting oil on and turn them. It beats buying a new turbine! Just pay attention on how you took it apart. Its not to complicated. Good luck!
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Take off both tanks, then turn the steam vac over. Using both hands, pull evenly on each end of the brush block. They will pull straight out. But usually it isn't necessary to remove the brushes. Usually the problem is a blocked screen.If you look at the vac from the front of it with it turned right side up, there is a little window. Pull that off and using your fingernail, clean off the lint. If your model doesn't have a window that you can access, look underneath, near the brushes for a red plastic frame, pull down and it will expose the screen. Hope this helps.
The brushes turn by the airflow from the vacuum suction turning a turbine motor to spin the brushes. First try to spin the brushes by hand. If they won't turn it usually means the brushes are clogged with hair and debris or need replaced or the turbine could be seized up. If the brushes won't spin reach under the brushes and push the little tabs and remove the brush block asssembly from the machine. If the brushes spin freely after you remove them from the machine then that means that most likely the turbine is seized and will need to be repaced. If the turbine is not seized you may simply just have a clogged filter screen. Most steam vacs have a red screen filter either on top or underneath the machine. On the top it is under a little clear plastic cover that you have to pry off before you can pull the screen out to clean it. If it's underneath you can pull it out and clean it.
I Had the same problem, The brushes are operated by water pressure. Under the machine were the brushes are is a white peice of plastic pull this out and try cleaning the screen. I found this when I removed the cover and lubricated the gears at the brushes, If that does nto work you will have to remove the turbines and lubricate.
Did you clean both filters? There is one on the tank and the other is from the bottom, it ha a red frame, pull it out to clean. Pull the brush block out, is the shaft that goes up into the machine broken off? If so replace the brush block. While it is out, trn the machine on and see if the square hole up where the brush block goes, is turning. If not then the turbine has gone bad. You can sometimes clean the turbine out, otherwise replacing it may be the best option.
Check to make sure that the foam filter inside the recovery tank lid has at least a 1/4 inch gap from the top. Other then that, the turbine is what turns the brushes, either the shaft on the top of he brush block broke off, or the turbine is stuck. Sometimes you can take th turbine apart and clean out the components, must times it is better to just replace it rather then mess with it.
http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=564960 Generic problem for all Vacuums Brushes do not rotate on posted by marshad on May 02, 2008 brushes do not rotate on Hoover steam-vac upright Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. This also happened to my own Hoover Steam Vac and there was a broken part that connected to the brush assm that I had to replace, it has been a while but once they replaced the part everything worked just fine and it was not that expensive and I am still using the vacuum still to date and it is working just fine. I believe it was something like the switch for the brushes on/off switch or the part was part of the handle assm. Check you owner’s manual for the exploded view on the vacuum or also check with your local vac dealer. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.comTelephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Don – The Vac Man Go Ahead.Use Us.