My 1 year old NWA1000 is not working fuly, it plays music but is stuck on play on one artist.The screen has gone completly blank, and none of the buttons will change the track or inatialise the screen even the hold button wont work, when charging or connected to the computer the red charge light comes on showing it is connected but the screen still displas nothing
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Your Blu-ray drive has gone bad most likely. Try inserting a blu-ray movie to double check. Also, try to play a music cd or a dvd. I usually see that cd's and dvds will play but the BR movies and games will not.If your concole is less that 1 year old, contact sony for a warranty repair. If it is older than 1 year, they will repair it for a cost.
I have the same deck and a very similar problem. Mine was stuck in the out position and would beep and move a little but there was no lights or music. I called Alpine and they told me that sometimes the inner sleeve around the deck will pinch the unit a little. I took my unit out of the dash and sure enough the plastic face plate came loose and moved about 1/32 of an inch when I slide it back in place and turned the power back on it worked perfectly. Hope this helps.