I replaced the rollers and guides because of my paper jam, but now it doesn't even recognize there is paper in the printer and I still get a paper jam light. What are the paper path guides you referred to?
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Make sure the paper guides are properly aligned and spaced if they are adjustable.
The pickup roller may be worn out or loaded up with dust. If wiping it with a damp cloth doesn't help, replace it. (I tried rubber conditioner on one once. While the stuff normally works wonders, in this case, it made the pickup roller break out with little flaps of material all over, and it was still useless.)
Normally a problem with a roller farther into the printer causes the paper to crumple up in an accordion fold and jam, so I don't think these need more than a cleaning, and they probably aren't the problem.
It's also possible you have a foreign object in the paper path such as a shred of torn paper, but a good pickup roller would normally jam the paper into it before the printer halts with an error.
Possibly the sheet detector sensor, that had become bent out of true alignment, which is telling the printer that there are a number of sheets going through and indicating a jam situation. You need to inspect the guide roller, make sure it is free to move and touches the sheet of paper when it is loaded. If it is bent out of alignment, GENTLY try to bend it back downwards (make sure the paper thickness setting is set to paper not to card when doing so,)
If your printter is showing the message even after you have made sure that there is no paper inside the rollers , it is sure that the sensors- optocouplers- or the input amps for the sensors are defective. Youmay need to check on these individually to confirm. Identify them justt placed beneath the rollers take in guides. Check if thedetector is emitting even without the paper. use a multimeter to check of rvariation of votage with paper or without paper to confirm. hope you try this out and confirm. Good day,
There's a sensor arm under the white guide plates behind the platen roller that gets bent or broken when you remove a jam, especially if you pull paper backwards to remove a jam. If you can't straighten it you need a shop to replace the sensor arm.
Make sure the paper tray guides are set against the paper more likely to be the back guide not pushing the paper to the front of the tray. If you have the guides set correctly then place one sheet of paper in the tray and blot some methylated spirits on the leading edge along the page width and close the tray and try printing something.
You will have a jam repeat process 3 or 4 times then open tray and remove paper. Where you soaked the spirits into the paper there should be a grubby mark where the feed roller has rubbed and cleaned. Wipe the tray dry and put fresh paper in then hopefully you will now be able to print. If you cannot then the likely thing is that the paper feed pickup spindle is broken and will need replacing.
There is an easy fix for Lexmark E232 paper jams at the beginning of the paper path. This fix only works when the problem is that the paper starts to feed, but does not quite make it out of the paper tray.
The problem is the pickup paper rollers. If you remove the paper tray and press down on the paper indicator (the red lever to the left of the paper tray) you can see the twin rollers attached to a spring loaded armature.
Chances are these rollers are worn and are very smooth to the touch. This slick smooth surface does not have enough friction to push the paper up to the next roller.
To fix this, remove both rollers, they slide off easily. Then simply turn both rollers inside out and replace them on the armature. Notice how much "stickier" they feel now? Chances are your paper jam problems are over, until the rollers wear out again.