Question about Samsung YP-U2JQB MP3 Player

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Cannot install the device

When i try to install it, it keeps connecting and disconnecting and my computer won't recognize it. It says it has found new hardware, but then tells me the device is not working properly. says there's a problem with the driver. I've already downloaded firmware and that keeps telling me to "please connect device"

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  • 2 more comments 
  • Anonymous May 21, 2008

    cuando lo meto dice que no lo reconoce pero si escucho musica, pero tengo trabasjos ahi y no lo lee para abrirlo

  • Anonymous Jan 12, 2009

    same thing

  • alkennedy Jan 24, 2009

    exact same problem

  • Anonymous Apr 17, 2009

    its reli annoyin coz wen u plug it into the computer it charges but the computer doesnt recognize it? does anyone know wot to do ?

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  • 15 Answers

With regards to this issue, I would suggest you to download windows update since samsung MTP devices are generic driver loaded by microsoft. Then after you have downloaded the windows update press and hold the play button of your device while you are connecting it to your computer, if this is successful a Found new hardware message will pop up on your screen then just follow the on screen instruction on how to install your device. Hope this helps. PEACE!

Posted on Sep 02, 2007

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1 Suggested Answer

Anonymous

SOURCE: Found New Hardware MTP Device. Pop-Up

Try changing mp3 firmware to MSC mode.
MTP is a protocol developed by Microsoft that just sucks and makes one million of help requests like yours.

Posted on Aug 10, 2008

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Hi,

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Regards,
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1 Answer

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