Question about HP PhotoSmart 7760 InkJet Printer

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Printer cartridge jam

PLEASE HELP! I am getting an error message on my printer that the printer cartridge us jammed. However, the cartridge is all the way over to the left and I can't get to it to try to unjam it. I have tried turning it off and on and I can hear it trying to move but it isn't moving. ANY SUGGESTIONS?????

Posted by iteach on

  • Anonymous Jan 03, 2008

    I put a new color cartridge in my computer. It printed a couple of pages and then the cover that snaps shut popped up on the left hand side and I cannot get it to move? Is there a way to get in to be able to close the cover. It's an HP Photosmart 7760 InkJet.

  • wee tam Apr 18, 2008

    priny cartridge cradle is stuck. Nothing jammed in machine but attention light flickering so won't switch off and don't want to unplug.

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Geraldine Watts

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Oh dear, you may have a paper jam preventing it from movin, Open up the unit cover, get a torch and check thoroughly around it and rollers and down the back where paper goes behind unit too. I am willing to ber you find a tiny jam. Post back if it still won't print. Hint: sometimes you nedd to reset printer default settind and turn off and on again when jam is cleared to reset warnings.

Posted on Aug 31, 2007

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