I had problems turning my MP3 Player on.the play button is used to turn the unit on.First i had problem turning it on and now nothing is showing on the screen when i try to sync the device. the computer doesn't even read it anymore and the device isn't showing any signs of getting power.i have tried new batteries.I you don't have a solution could you give me a phone number for assistance about help and warranty because i think i still have 1year warranty on the device because it was purchased in march at walmart.Please respond back
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Have you've ever thought of the idea that because you dropped it in water, the electronics in the MP3 player might have been seriously damaged? Nothing electronic will work after being in contact with water. (unless it's waterproof or you're REALLY lucky)
For Windows XPTM users, you are connecting the device in MTP mode to the computer by default. You will need to set the device to MSC mode, so go to the device menu\Settings\Advanced\Protocol = > Press Play/Pause key to select MSC mode which will appear as such on the screen. Reconnect the device to the computer, and you can now see those files and delete them. DO NOT forget to set the device back to MTP mode when finished, so go to device menu\Setting\Advanced = > Select MTP mode.