Spring under the lid came loose, I don't know where to hook it back up.
I have the F&P GWL11 and the spring under the top that pulls the tub towards the front left corner comes undone. Last time it was still under warranty and the repair guy said it was simple, so I didn't make him show me how to fix it. Now, no warranty and I don't see where the spring hooks up to. I don't know if it's missing a hook type piece because it just has a circl on the unattached side, so I looked for a hook on the tub or something and I don't see it.
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Hello. From what you're describing, you will need to check the suspension rods. To do this, open the lid of the washer. Notice the white plastic tub ring located just above the spin basket of the washer. Place your hands on the left and right side of the tub ring and smartly shove it straight down and let it come back up. There should be no "bouncy, hobby-horse movement" to it at all--it should have stiff resistance--grip going down, pull coming up--the suspension rods act just like shocks on a car--If you push down on a corner, it should be stiff and come up and immediately settle. The part number for the rods is: DC97-16350C and you will need to replace all four at the same time. To access the rods, the top cover will have to be raised up. This is done by using a 2 inch putty knife inserted at the *front* left and right sides, approx 2-3 inches or so from the sides of the washer. There is a spring clip that has to be pressed in on each side to release the top--it can be very tough sometimes to push in the clip and raise the top. To help you, open the lid, grip the top cover and pull it towards you and up as you push in with the putty knife. After releasing the 2 clips, the top cover will pivot up on hinges at the rear. Be careful that the lid doesn't swing up and smack anything. The suspension rods are located at each of the corners. They can be each be lifted out, one at a time and replaced. You will need a flashlight or headlamp to insert the bottom of the rods into the cups mounted at the bottom of the tub at the corners. If you are hesitant on any of this, PLEASE have a service tech do it--It is usually a quick repair.
Hi just read your posting. Under the lid there are 2 plastic covers one on the left and one on the right toward the front of the machine.If you remove the covers with a screw driver there will be one screw under each cover.Unscrew these screws and now you can lift the hob up to see the suspension rods.Lift the hob gently and slowly.Hope this helps.Please reply for further help if needed.Good luck.
You need 2 people for this.. Unscrew plastic wingnut down the centre of the agitator.(2) undo 2 phillips head screws under little rubber covers just under lid at front top edge.(3)lift top of machine like a car bonnet,get someone to hold it up for you.(4)Unclip big round plastic ring on top of the bowl,you may find its attached with a spring at the front left hand corner,just lay the plastic ring over front of machine & let it hang.The bowl should just lift straight out.Be carefull,the outside of the metal bowl is like a cheese greater trust me! PS when you put it back together & you lower the top of the machine(make sure that little white plastic lever hanging down) the right hand rear go's outside the righthand rear of the tub NOT squashed on top.Its an out of balance lever & it needs to dangle outside of the bowl/tub right rear.GOOD LUCK!
undo 2 screws at front of machine under lid. they will have plastic covers over them. lift the hob gently and u will see 4 suspension rods holding the tank. before u do this try this. wind the 2 back feet down and the 2 front feet up about 1 inch . this will make the bowl lean towards the front of the machine away from the out of balance lever, which is at the back right. try this see how u go. please reply 4 more help
Machine should reset when it has regained "balance". It is possible the the OOB switch lever is stuck on the tub ( it is under the top in the right corner and hangs parallel to the tub ). Move tub around and reset load. Sometimes the OOB switch get corroded or breaks and needs to be replaced in order to clear the fault. Call F/P.
Hi Sleepy. When you say "spring" are you talking about the small spring attached between the left-front shock rod and the small red tab on the tub rim, or are you talking about one of the tub support rods/shock absorbers? If it's the latter, it has probably broken and has to be replaced. What I usually see happen is that the rod pulls right out of the angular bracket that supports the rod. if the rod came undone it is very easy to re-install it, you hook the bottom round "bearing" onto the tub, lift the rod up and set the angled bracket back into the corner of the cabinet. if this angled bracket is still attached to the corner and you see a rod and spring, then you broke the shock rod. If this is the case, they are sold in sets of 4 and you can get them here: http://www.fisherpaykelparts.net/ecart/item.php?item_id=218&category_id=54
you can lift the top and get a closer l;ook, by opening lid and looking approx, 4 inches back along side rail, youll see a rubber plug, remove the plugs toreveal the screws hoding down the main top. after emoving screw lift the top back and you see the 4 suspension bars tha hold the machine, either one "popped" or the left front corner should have a sdpring attached form it to the tub( clips on to the red little bracket on side of outer tub). either of thesse swill fixyour problem
No, there is just the one spring on the left side. try leveling the machine. Put the level on the bottom of the top deck where it meets the sheet metal, as the top deck is curved, that should solve the problem.
Assuming the machine is level I would first push the wash basket to the right rear corner while holding it there look to see if the spring on the left front corner is connected, if not reconnect it if its gone order a new one. Hope this helps
there are two springs which support the tub. you'll need to remove the top of the washer to get at these springs. at each front corner there is a bent spring clip which must be depressed. once you depress this clip the top moves upward. use a thin putty knife to depress the clip. in the back are two more clips held in place by a screw. after you spring up the top front corners the whole top can be removed and rotated towards the back.