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If your CDROM is older than a year than you need to take it to repair person and ask for service of the device. He will carefully clean the sensitive lense and other parts of the CDROM. If the CDROM does not work even after that you need to retire it and get a new one. The CDROM drivers are built into windows. Windows detect the device driver once you start your computer with a CDROM in a working order.
IS IT ON?...DOES CDROM HAVE POWER GETTING TO IT FROM PC? Next to open/close switch there is a small pin-hole. Push a paperclip into this hole and gently pull out tray...try gently pushing tray back in and watch for a blinking green light;if none either the cdrom is not getting power, or it has quit working
According to the Toshiba website, the scsi cd-rom/dvd-rom does not require a driver to operate, but the driver for the scsi controller card it plugs into may need to be reinstalled or updated. Visit the following link, and go to the section labeled scsi cdrom/dvdrom. At the bottom of this section there are two links to websites where you may be able to find the drivers for your scsi controller card.
Is the LED of your CD ROM blinking? If yes then go to device manager by right clicking the My Computer icon and then click the Properties command. In the Properties window select the Hardware tab and then click the device manager. Is the CD ROM entery there! yes> right click and enable the device. If no then reformat your hard disc and reinstall.
In case your CD ROM's LED is not blinking (Rarest case) then simply check all the cables connected to it, atleast the power cable. if it is still not working, your CD ROM got damaged and there is a time to change it.
somthing thats worth trying is going into my computer, right click on the cdrom drive and click eject if it works that way then its software thats stopping it from ejecting, if it still dont work take a paperclip and push it in the small hole in the cdrom drive and it will pop out its only a temporary thing but it works to get the cd out..
All the Best