There are numerous methods to defrost freezers, from placing buckets of hot water inside to using hair blowers. I like to unplug freezer, unload freezer, use a plastic putty knife to scrape excess frost off walls if in a bit of a hurry, and to let it just thaw out, using the drain port in the bottom of the freezer, hooked up to the garden hose adapter that came with the freezer to run the water to a drain.
The chest freezers are a bit more reliable than an upright (in my opinion) and are more energy efficient, but do make it harder to find and organize items in the freezer. FYI: Virtually any brand name freezer on the market in the US was built by either Frigidaire in St. Cloud, MN, W.C. Woods Co., from Canada, or Haier Co. in China.
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