I sent my DVD player to this place and it was back in one month working like a charm...it was a flat fee of 45.00 to fix and I was very satisfied...it was a little scary sending it off....I had to put some trust in this company and it went well! Good luck!
James Customer Services Venturer Electronics Inc. [email protected]
Honestly, this is a poor-quality player. Many people seems to have problems with them, and I am one of them. Used it a few times in less than two years and now no video will show up in the screens. I am not buying a replacement part or a new product from these guys again!
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Use a DVD authoring software package to burn it - most DVD players need the information in DVD Format, so "VIDEO_TS" and "AUDIO_TS" folders need to be there with video in VOB Format. I recommend IMTOO DVD Creator 6 or above. Drag video in, and click burn. Taaah Daahhh a working dvd pops out. Use DVD-R discs for best compatibility and you should be fine :)
Are you trying to play a burned DVD or a purchased/rented DVD? If so, the movie files will be in a different format. (e.g. .avi or .mpg versus VOB files). Some dvd players will play burned dvds, the key is to look the acronym DIVX. This ensures that the dvd player will play .avi and .mpg files.
Supported Audio Formats Audio CD, MP3 Supported Video Formats DVD Number of Audio Channels 4 Channels Included Units In-Dash Player, In-Dash Monitor, Amplifier Supported Media Types DVD-R, DVD-RW, CD-R, CD-RW Monitor Size 6.5 inch Touch Panel With Touch Panel
Just stick with these formats and it should work fine...are you trying to view burned movies or something. From the looks of it, it should play any DVD or CD just fine. Try to steer clear of those formats you listed.
I had the same problem, and it seems to be a short in the video cable between the two monitors. I can bend my cable until i see the second screen and then tuck it under the headrest. I am currently looking for a replacement cable. I see it at 1800customersupport.com, but will also check the local radioshack since I need it quickly.