Was your replacement cartridge a new dell product? If it was, the sensor on the prnter should recognize it as new and reset the indicator to full. If, however, the cartridge was refilled, remanufactured, or otherwise an off brand, the ink indicator will show it to be empty. Just ignore and use the printer as normal -- it will print just fine, but you may need to press the select button to get it to start printing the first page.
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I think you purchased a black cartridge with bad electronics. Basically your cartridge can't communicate with your printer and you should exchange it for a new one. There is no way to "fool" your printer into accepting refills with bad electronics. What you can do is when you get the message that you aren't using genuine cartridges and it won't be able to estimate ink levels is to check the box indicating to ignore the ink levels.
well this always happens with all printers. I have a HP, in the beginning when I first bought the printer, it came with a ink cartridges, it showed the levels. But after the ink was all gone, it showed empty ink levels. The best way to solve this is to ignore this. When you see that your paper is poorly printer, then your ink cartridges need changing.
The problem is simple. Try inserting your old in cartridges. If the old ones work, the ink cartridges are defective. Contact Dell and get these replaced. Otherwise the printer has a problem. try cleaning the metal contacts of the ink cartridge and the ink carrier.