This is lilocowboy, I don't remember my password is to log on and I missed a part of my email address to retreive it. Hope I can get that corrected...lol I was able to get my Zen Xtra to work and wanted to share with you all what I found.
Here is the link where I found out how to get my MP3 player to work:
Here is what I installed when it gets to that part in the instructions. My OS is Windows XP Pro so the files are based on that.
Driver: #1 - Creative ZEN and Jukebox Driver 2.01.00
Firmware: #1 - Creative Zen Xtra PlaysForSure Firmware 2.10.03
Application: #8 - Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players
It works like a charm. I really like the application software because now I can put the Artist Folder with the Album folder and the tracks to that album in my Zen Xtra and not worry about dupe song names by different artists. I hope this helps you all.
Thank you walkertron for this fix