When I turn my camera on in pic/video mode it says 'TURN THE PWER OFF AND ON AGAIN' I do... and it just keeps saying it. Any help?? So the solution I was given was to turn the camera off and take the battery out for 30 seconds then do the manual reset.... I tried it ... didn't work... any other Help??
Worked like a charm. After further investigation, I learned that my wife dipped the camera in cake frosting.
Posted on Oct 28, 2007
Thank you. You just save me $180 dollars. :)
Posted on Oct 20, 2007
Hello! I had the same frustrating problem and was just about to send my camera to Sony for a whopping $180 base repair fee. Anyway this is what worked for me. I think there was something causing the camera lens to stick a bit so I used a flat sharp knife to dislodge it. please DO NOT poke it. Just run the knife blade gently under the rim following the circle. Then turn th camera back on. I hope it works for you!
Posted on Sep 07, 2007
Defective, optical lens assy, most probably the lens cover mechanism, but its integrated in the entire lens assy. When power on, observe the lens cover if will retract or open, if not, then thats it.
Posted on Sep 04, 2007
Hi,
Error: TURN
THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens
Mechanism is stuck or when affected by any malfunction. If turning the power on
and off again does not resolve the error message, try doing a power reset
and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the
INITIALIZE Option from the Main Settings 1 Menu of the Camera to OK. This will
set the user defined settings back to factory default. The images and videos
will not get deleted.
If the issue persists, service may be required.
Thanks
for contacting FixYa.
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