Question about iRiver PMC-120 Digital Media Player

My iriver pmc won't switch off

I can't switch off my iriver. I wanted to remove the device safely but couldn't so I pulled the usb port off my comp and now it won't switch off or reset even though I've pressed the off button several times

1 Answer

Steven Wander

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594 Answers

Make sure the hold button on the bottom is showing white, not red (locked) if that doesn't work, just pop the battery off and put it back in.

Posted on Feb 09, 2008

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If your PC does recognize the iRiver as a USB device/drive, there is an issue with the Hard Drive.
If your computer doesn't recognize the iRiver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.
Turn the lock off and connect it to the usb port and press the reset button (small hole in lower left of unit, use a small object like a paperclip. The screen should change eventually to the "USB connected" screen. Disconnect the USB at the PC to get the "Ok to disconnect" message. Pull out the usb cable and hold down the "off" button. Eventually the unit will turn off. Turn it on and then off to verify it is working.

If nothing works, your iRiver needs to be returned to the manufacturer.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

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If your PC does recognize the iRiver as a USB device/drive, there is an issue with the Hard Drive.
If your computer doesn't recognize the iRiver as a USB device/drive and can read the files, there is an issue with the Circuitry in your e10.
Turn the lock off and connect it to the usb port and press the reset button (small hole in lower left of unit, use a small object like a paperclip. The screen should change eventually to the "USB connected" screen. Disconnect the USB at the PC to get the "Ok to disconnect" message. Pull out the usb cable and hold down the "off" button. Eventually the unit will turn off. Turn it on and then off to verify it is working.

If nothing works, your iRiver needs to be returned to the manufacturer.

I’m happy to help further over the phone at https://www.6ya.com/expert/jeremy_69f3cc28d95bf514

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