I know this scanner works because it works on my laptop to scan and create all types of file including PDF format using Acrobat pro 6. Here is the problem I've downloaded the exact same driver to my desktop of which I'm also running XP pro and tried to use Acrobat pro to create file from scanner but it always says that there is a problem communicating with scanner, but when I use an other imaging program to scan in jpeg format it works fine. I need some help this thing is driving me crazy.
Re: this is driving me crazy. what am i doing wrong?
Have you verified that your software is set to the correct source which is your default scanner. I know in some cases with different imaging programs that the software will default to a different device which could be a printer or camera etc. Well, you know for sure that its only occurring within this one program. If all fails you can uninstall/reinstall the program thats in question, hopefully it will refresh are update the proper inf source.
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The scan utility may be trying to save the file to a directory that doesn't exist. Alternatively, the disk may be full or the directory is set to read only. When you installed the program, the default scan destination folder can end up with only the Administrator account having write permission.
Assuming that the drive isn't full, the simplest solution is to create a new folder to store your scanned documents in File Explorer (Windows). Next open the scan utility program as an administrator; right click on the executable and choose Run as Administrator. In the scanner settings, change the destination folder to the folder you created.
I hope this helps.
(On some computers with a small C: drive (SSDs in laptops/netbooks), you'll need a second (external) drive to store the scanned documents.)
What type of scanner are you using/ and model? would would most likley have to scan to email, depends how you want to submit your work, as scanners are just like a digital camera, it will jsut create an image, if youw ant to create a PDF, you need abode creater or something similar that is free like Cute PDF, what you can do is scan to you desktop and then select the PDF or image you ave created and use the sent to function click Mail recipiant and you should be all ok (windows only) i dont know how to do it on a MAC. hope this helps
Your hard drive may be getting full...
Or the account (user name) you are using on the computer does not have enough "rights" to create the output file. Assuming it is Drive C:
Open [My Computer]
Right-click Drive C: (one time)
and select "Properties"
In the [General] tab, locate and click on [Disk Cleanup]
The system will harmlessly "scan" your hard drive to try to free up space. It is not deleting or compressing anything.
When the scan is complete, a list will appear, place a check on:
Tempoary files, Temporary Internet Files,
(do not "compress" any files)
and click [OK]
Try your scan again.
This is a temporary fix. You need more hard disk space.
there are different type of scannig programs. I am not that particular with your epson scanner. You can try scanning the document and if you want to archive it you can try choosig the option of file type as compressed tif. If you do not have this option there would be times that scanning software will have the preview of the document you have scanned and will asked you if you want to reduce or enlarge size. If resizing option is not available in your scanner software you can try saving it first in your computer. After saving the document try to open microsoft word and create a new file. Then look for the document you have scanned and copy that document. Once you have copied it go back to microsoft word and paste the documet. you could now resize the document manually. but for further clarification you can try calling your scanner provider. they might have some programs for it and will give it to you
tmp are temporary file type . Something has interrupted the scan before the file was completed and a tmp file has been created. http://filext.com/file-extension/TMP
have you got enough hard drive space ?
make sure the recycle bin is empty .
Hi again, I Think the reason you cant use Microsoft Scanner and cam's but can use Office Doc scanning, is a setting that is set incorrectly in the other program so it is making bad/too big files, probally something like file type, resolution, colour. Or it could be using wrong scanning device.