This is driving me crazy. what am i doing wrong?

I know this scanner works because it works on my laptop to scan and create all types of file including PDF format using Acrobat pro 6. Here is the problem I've downloaded the exact same driver to my desktop of which I'm also running XP pro and tried to use Acrobat pro to create file from scanner but it always says that there is a problem communicating with scanner, but when I use an other imaging program to scan in jpeg format it works fine. I need some help this thing is driving me crazy.

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Have you verified that your software is set to the correct source which is your default scanner. I know in some cases with different imaging programs that the software will default to a different device which could be a printer or camera etc. Well, you know for sure that its only occurring within this one program. If all fails you can uninstall/reinstall the program thats in question, hopefully it will refresh are update the proper inf source.

Posted on Aug 27, 2007

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