Question about Canon PowerShot S400 / IXUS 400 Digital Camera

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E18 problem - zoom lens does not work, can't take a picture

I understand Canon will fix this for free as its a problem with ixus 400. Do you know contact details for Canon where I can send my camera for repair?

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If you can find this crappy site, then you must have enough talent to find canon.com. Duh?

Posted on Aug 26, 2007

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2 Answers

I have a Power shot S230 camera and the image won't show up on screen. It is black. What can I do to solve this problem?


Hi,
It is known problem of ccd imager failure in Canon S230 camera and ccd imager chip will be replaced to have live view in camera mode.
Canon offers free of cost ccd imager chip replacement for this model, click Canon CCD Imager Advisory for details.
Thanks.

May 23, 2010 | Canon PowerShot S230 / IXUS 179 Digital...

1 Answer

IXUS 400 Canon unable to take a picture, batteries replaced, memomry cleared, its as if the lens has a cover on it.


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free worldwide, and may also include free shipping both ways (free shipping varies with countries). This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include: A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/V3/300/400/430/500/II/IIs, IXY Digital 200a/300a/320/400/450/500/30/30a

Mar 29, 2010 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

Canon has announced a problem with some of the CCDs used in its digital cameras and camcorders which causes images not to appear or appear distorted. This is due to a malfunction that means the wiring in...


Oh it's more than just the cameras you list, and also includes some video cameras.

Canon will fix these for you for free if they're experiencing symptoms of CCD failure (black, lined, discolored, or distorted images). This includes free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable digital still cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Oct 17, 2009 | Canon PowerShot A70 Digital Camera

1 Answer

Picture is over exposed and stripey


See this link for details. Contact your regional Canon service agency to have this resolved at no cost.

Aug 13, 2009 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

When I turn on the Canon Ixus V2, the screen is black. There is all the usual display information, so I know the screen isn't broken, but there is no picture. This is the second camera of the same model...


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500

Oh, and hope you still have that other camera with the same problem. They'll fix that too for free!

Jul 29, 2009 | Canon IXUS V2 Digital Camera

1 Answer

Memory card error


The clock button battery inside the camera has expired. Canon will fix this for free (or if you want, will send you a replacement battery with instructions on changing it out). Read the following recall advisory, then contact Canon at 1-800-OK-CANON:

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=223&modelid=8777&keycode=2112&id=27465

Jun 20, 2008 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

No live display on LCD screen


This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Mar 25, 2008 | Canon PowerShot S400 / IXUS 400 Digital...

1 Answer

Re Camera


If it also takes blank pictures, sounds like it might be a defective CCD imager. Don't know if dropping had anything to do with it. But if it's a defective CCD, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Jan 11, 2008 | Canon PowerShot S400 / IXUS 400 Digital...

5 Answers

Lcd screen does turn on


This is a defective CCD problem that is known to Canon. They will replace the defective part for FREE. Go here for more details: http://www.imaging-resource.com/badccds.html

Nov 10, 2006 | Canon PowerShot A75 Digital Camera

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