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Posted on Aug 26, 2007

Phillips SA31XX mp3 player

I was in the process of trying to reset the player.it then suddenly went blank,it has a clear light but no details on screen,am unable to turn it off/on.my pc cant even read it. What do i do?

  • 4 more comments 
  • tcw633 Nov 15, 2007

    eveything is dead have tried everything when connected to the pc software states no device connected tried to use device manager but to no avail

  • taytay2400 Nov 18, 2007

    my player turns on to the RCA light up but then it frezzes and it won't turn off and my computer cant read it and i can't find my manual please help me please

  • Anonymous Feb 01, 2008

    I cant connect it to my computer?

  • Anonymous Aug 30, 2008

    i wont eve play or even read on my computer

  • Anonymous Oct 26, 2008

    i have a rca and it won't even read on my pc and the cpu is hot as heck

  • jaw2floor May 11, 2010

    lol i have exacly the same happened once ages ago but i just froze but i plugged it in pc and used the device manager

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  • Posted on Aug 26, 2007
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Check page 26 of the user manual: http://www.richersounds.ie/images/product_1949.pdf

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  • Posted on Apr 04, 2008
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Same problem...read "the book" which told me to hold power switch down for 15 seconds. this seemed extremely long, but I did and it reset. Hmmm.

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Anonymous

Mine was like that outta the box. I had to send it in - something about the display being broken. The process took a month. Hopefully, that's not your problem, but if it is, start by heading to the Phillips website and look up your model number. There might be some good FAQs about what to do. Gooid luck!

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