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When I turn on the camera, it says lens error, restart camera. We restarted the camera several times, as well as changed the batteries, but nothing has helped.
It sound like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!
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Went
to the beach yesterday, by the end of the night my camera gave me this
error: "lens error, restart camera". The lens would no longer come out.
I figured sand got stuck within the lens, so I did the following:
1. Turn camera up-side-down (with lens facing down) 2. Gently tap the sides of the camera (to loosen particles in lens) 3. Turn camera on 4. The lens will eventually come out 5. Gently tap the sides of the lens 6. Turn camera off (continue tapping side of lens as it retracts)
I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.
CANON IXUS 561
Lens sometimes does not extend and error message 'lens error restart camera' appears when camera is turned on. This does not work without several tries and much button pressing. Problem is not caused by finger(s) in front of lens barrel.
If you get that message the lens is stuck.
You should take the camera to a repair center. They should repair it under warranty. I have seen this problem a few times already.
Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
My Camera: Canon PowerShot SD770 IS Digital Camera
Went to the beach yesterday, by the end of the night my camera gave me this error: "lens error, restart camera". The lens would no longer come out.
I figured sand got stuck within the lens, so I did the following:
1. Turn camera up-side-down (with lens facing down) 2. Gently tap the sides of the camera (to loosen particles in lens) 3. Turn camera on 4. The lens will eventually come out 5. Gently tap the sides of the lens 6. Turn camera off (continue tapping side of lens as it retracts)
I turned the camera on and off a couple of times to ensure I removed all sand particles from the camera.
What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.
Your
lens needs to be cleaned or repaired, and if it cant be repaired it
needs to be replaced. There are online places that will do it for a
decent price and there are others that overcharge by way too much.
Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.
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