I have a Viewsonic w3250n for appoximately 1 month. I do not have the warranty for it because it was a gift.
For some reason when I plug it in and turn it on, there is a BEEPING SOUND, is NO SOUND, NO PICTURE.
Can some please help me...:(
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Re: viewsonic w3250n no sound, no picture, beeping
Any other indicators aside from the beeping sound like blinking leds/lights?
For the time being try to do a hard reset, unplug the LCD TV from the mains for a couple of hours and thereafter try again with a known good outlet..
If still a no go, post back,
Good luck and kind regards.
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Sounds like the lamp is bad. If you take it out, look to see if it is broken or if there is a bubble on the lamp. If either of these is the case, buy a new lamp. If it's not the lamp, it's the igniter and if it's only 3-4 months, it's still under warranty and that should be fixed.
What the warranty covers:ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The replacement unit will be covered by the balance of the time remaining on the customer's original limited warranty. ViewSonic provides no warranty for the third-party software included with the product or installed by the customer. Check this link ....http://www.viewsonic.com/support/warranties/limited-warranty/
Hope it may helps:
you can call ViewSonic Customer Support: 800-688-6688 in the U.S. and 866-463-4775 in Canada, give them your product serial no and they would be able to give you the status on your product warranty.
In case you want to avail the warranty service they would also give you a RMA (Return Material Authorization number) number.
As mentioned on ViewSonic website "ViewSonic LCD computer display products carry a three (3) year limited warranty for parts, labor and LCD backlight. Optiquest products carry a limited warranty of one (1) year for parts, labor and backlight. In order to receive warranty service, proof of purchase of the ViewSonic product is required."
I contacted ViewSonic and they agreed to fix the problem as a warranty repair. Evidentially they're experiencing the same issue on many of these monitors. I had to pay for shipping to their Walnut, CA facility, they'll fix it and pay return shipping. Since it is considered a warranty repair, I think they should've paid for a round trip ticket. I don't want to sound like a cheapskate but it is a warranty repair and the shipping charge was $98.00. Ouch! Cheaper than a new monitor I spose, so I'm thankful for that. So those of you with this problem might consider contacting ViewSonic to see if they will repair this on a recall "like" basis if your warranty is up. If it isn't up yet, by all means send it back to them and make them fix it!
I've had several problems with Viewsonic screens, and not only with screens but also with their technical support which would litteraly take monthes to proceed with the replacement of faulty screens.
Two things you should know :
You can find spare power supply cards, it's easy to open the screen and take out the power card so that you can see the reference, usually a card like that costs about 10$, not a big deal for saving the screen
The other thing is that you shouldn't buy Viewsonic screens anymore, there are brands from asia like Hyundai (for workstations) or Samsung for personal use, who have a way better technical support, the best part being that you usually never have to call them :)