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Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Kenmore Elite Trio 795.7519

The door control is shower an error message reading "er dh" It feels like the refrigerator portion is not very cool.

Posted by rachsea on

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3 Answers

Anonymous

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This is the 1st (and easiest) step to take:

1. Turn power off to the refrigerator (i.e. unplug)
2. Leave OFF for at least two minutes to allow the CPU to reset
3. Turn power back on (plug in)

This solves 98% of these problems with the Kenmore Elites.

Step two would be to call service.

Posted on Apr 26, 2008

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Anonymous

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Check out the page for my problem and what I found out...

http://www.fixya.com/support/t403900-kenmore_elite_refrigerator_error_er_dh

Posted on Feb 20, 2008

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Either you have accidently left the door open at some time in the last few weeks or you have a faulty defrost sensor, initially turn off defrost freezer over night with doors open, turn on following day, unit should start to work within 12 to 24hrs, other wise replace defrost sensor but still deforst. Regards Advisor

Posted on Aug 30, 2007

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0helpful
1answer

On the door display it says " ER DH " what does

I found this to be quite up your alley... gives you possibilities for DIY repair.

http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#
0helpful
1answer

Refrigerator warm, display blank but freezer still works

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.*#$^
0helpful
1answer

My kenmore elite trio has error message. ER DH

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE [email protected]#$
0helpful
1answer

We have a Kenmore Elite Trio that keeps giving us an error message in the electronic window of er dH

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
4helpful
1answer

Kenmore Elite Trio Error Message ER DH

This is a refrigerator manufactured by LG and is well known for this type of malfunction. There should be two 1/4 inch screws on the outside of the freezer drawer tracks near the front that will allow you to pull out the entire door assembly. Once this is done and the unit is fully defrosted and unplugged, there are a couple/few screws in the back freezer panel. Once the panel is removed, this part is located on the upper right side of the evaperator coils. It is sometimes wedged in tigtly but should pull out with a good tug. Unplug the white harness, remove defective part and reverse this process. Good luck and happy shopping for the shoes.
0helpful
1answer

Kenmore Elite Trio - Error msg control panel Er dH -

yOU DON'T SAY WHAT THE MESSAGE IS. EITHER WAY IF THERE IS A ERROR CODE USUALLY ONE OF THE FANS ARE NOT RUNNING OR THERE IS A DEFROST PROBLEM.
0helpful
1answer

Kenmore Elite Trio

dh means there is a defrost problem with unit you need to repl the controler in evaporator. you will have food loss if not taken care of asap if is under a year old call the tech out there
9helpful
1answer

Kenmore Elite Refrigerator error er dh

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
0helpful
1answer

Kenmore elite Trio

unplug the unit from the wall and re-plug it in and see if the display goes back to normal. It will stay that way untill the next defrost cycle and the code out again. Most likely there is a controller located on the right side of theevap that may need replacing. The code is saying there is a defrost problem.
2helpful
5answers

Kenmore 795.7731 Fridge warm;freezer cold - Error er dH

I faced the same problem for Kenmore elite Trio Model # 795.77543600 bottom freezer refrigerator. The issue as pointed out by Medeer on fixya.com, turned out to be the part called component assembly, part number 6615JB2005H. I got this replaced yesterday but for 4 hours I did not notice any cooling... so I thought it did not work.... but then in the morning I notice that the issue has been resolved, the refrigerator is cold and there is no eR dH error message. Thanks to all who shared on this site.
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