Ventilate just means that the system has senced a lack of water flow and shut down.
Push the button to have water come out the wand and that should reprime the unit.
If however no water comes out and the message stays on then you have another problem
If water does come out but the message stays on then you have another problem.
If in either of these cases you should google "saeco repair" and send it to an authorized saeco repair center to have it fixed.
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Hi For the Royal Pro there is a button that has a drop sign(water drop) on it. You have to push the drop button to flow water from the steam wand. This should clear the ventilate but if it doesn't check my other tips for "Ventilate"
When it says to ventilate, it is asking you to prime the pump. Put a cup under the panarello wand ( the steamer/frother) to catch the discharged water and press the hot water button (upper left button on my machine). Wait until air stops coming out with the water, usually 3-5 ounces, and then press the hot water button again.
You machine is now ventilated (primed) and should be ready to go.